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Error SIP/2.0 500 Internal Server Error when call

quytx2
Level 1
Level 1

‎12-20-2020 02:24 AM - edited ‎12-20-2020 02:25 AM

HI every one, i have a issue on CUBE. pleas help me fix this issue

FXS1(CUBE01)----SIP-----(CUBE02)FXS02 + FXO

i configuration plar on both Voice gateway. When i pickup phone 1 on fxs CUBE01,call will auto call to CUBE02 and phone on CUBE02 will received phone.

but when i configuration hunt-group on CUBE01, the call from CUBE01 to CUBE02 will fail with error 500 Internal Server Error

this is configuration from CUBE01 , CUBE02 and log on CUBE02

 

SV-86-RS-005(conf-serv-sip)#
SV-86-RS-005(conf-serv-sip)#
SV-86-RS-005(conf-serv-sip)#
SV-86-RS-005(conf-serv-sip)#
*Dec 20 09:59:01.297: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
Remote-Party-ID: <sip:1111@172.24.254.25>;party=calling;screen=no;privacy=off
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>
Date: Sun, 20 Dec 2020 09:58:09 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3003937633-1105203691-2180692713-2927550004
User-Agent: Cisco-SIPGateway/IOS-16.8.1
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1608458289
Contact: <sip:1111@172.24.254.25:5060>
Expires: 180
Allow-Events: telephone-event
Session-ID: b0c222d6d6c35b50b58a621684d76049;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 266

v=0
o=CiscoSystemsSIP-GW-UserAgent 9334 9442 IN IP4 172.24.254.25
s=SIP Call
c=IN IP4 172.24.254.25
t=0 0
m=audio 8182 RTP/AVP 0 100 19
c=IN IP4 172.24.254.25
a=rtpmap:0 PCMU/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=rtpmap:19 CN/8000
a=ptime:20

*Dec 20 09:59:01.300: //181/B30C736181FA/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>
Date: Sun, 20 Dec 2020 09:59:01 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Timestamp: 1608458289
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.8.1
Session-ID: 00000000000000000000000000000000;remote=b0c222d6d6c35b50b58a621684d76049
Content-Length: 0


*Dec 20 09:59:01.302: //181/B30C736181FA/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>;tag=AB1562-1D51
Date: Sun, 20 Dec 2020 09:59:01 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Timestamp: 1608458289
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.8.1
Reason: Q.850;cause=63
Session-ID: b0c222d6d6c35b50b58a621684d76049;remote=7316d8b4a2c152cc999dd97bf1b2c78d
Content-Length: 0


*Dec 20 09:59:01.795: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
Remote-Party-ID: <sip:1111@172.24.254.25>;party=calling;screen=no;privacy=off
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>
Date: Sun, 20 Dec 2020 09:58:10 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3003937633-1105203691-2180692713-2927550004
User-Agent: Cisco-SIPGateway/IOS-16.8.1
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1608458290
Contact: <sip:1111@172.24.254.25:5060>
Expires: 180
Allow-Events: telephone-event
Session-ID: b0c222d6d6c35b50b58a621684d76049;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 266

v=0
o=CiscoSystemsSIP-GW-UserAgent 9334 9442 IN IP4 172.24.254.25
s=SIP Call
c=IN IP4 172.24.254.25
t=0 0
m=audio 8182 RTP/AVP 0 100 19
c=IN IP4 172.24.254.25
a=rtpmap:0 PCMU/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=rtpmap:19 CN/8000
a=ptime:20

*Dec 20 09:59:01.795: //181/B30C736181FA/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>;tag=AB1562-1D51
Date: Sun, 20 Dec 2020 09:59:01 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Timestamp: 1608458289
CSeq: 101 INVITE
Allow-Events: telephone-event
Reason: Q.850;cause=63
Server: Cisco-SIPGateway/IOS-16.8.1
Session-ID: b0c222d6d6c35b50b58a621684d76049;remote=7316d8b4a2c152cc999dd97bf1b2c78d
Content-Length: 0


*Dec 20 09:59:01.801: //181/B30C736181FA/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>;tag=AB1562-1D51
Date: Sun, 20 Dec 2020 09:59:01 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Timestamp: 1608458289
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.8.1
Reason: Q.850;cause=63
Session-ID: b0c222d6d6c35b50b58a621684d76049;remote=7316d8b4a2c152cc999dd97bf1b2c78d
Content-Length: 0


*Dec 20 09:59:01.840: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>;tag=AB1562-1D51
Date: Sun, 20 Dec 2020 09:58:10 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: 00000000000000000000000000000000;remote=b0c222d6d6c35b50b58a621684d76049
Content-Length: 0


*Dec 20 09:59:02.334: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>;tag=AB1562-1D51
Date: Sun, 20 Dec 2020 09:58:10 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Reason: Q.850;cause=41
Session-ID: 00000000000000000000000000000000;remote=b0c222d6d6c35b50b58a621684d76049
Content-Length: 0


*Dec 20 09:59:02.341: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK5F948
From: <sip:1111@172.24.254.25>;tag=155D601-10C9
To: <sip:2000@172.24.254.26>;tag=AB1562-1D51
Date: Sun, 20 Dec 2020 09:58:10 GMT
Call-ID: B30CC20E-41E011EB-81FFBAE9-AE7EDE34@172.24.254.25
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: 00000000000000000000000000000000;remote=b0c222d6d6c35b50b58a621684d76049
Content-Length: 0

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0 Helpful
4 Replies 4

Nathan Gageby
Level 4
Level 4

‎12-22-2020 01:52 PM

When you add the hunt group do you add an inbound dial-peer to answer calls to x2000?  Have you enabled debug voice diaper inout and placed a test call?  

 

dial-peer voice 20001 voip

incoming called number ^2000$

codec g711ulaw

dtmf-relay h245-alpha

session protocol sipv2

 

 

Please rate if helpful - Good luck

0 Helpful

quytx2
Level 1
Level 1
In response to Nathan Gageby

‎12-28-2020 12:22 AM

Hi Nathan,

I added but not ok ,


SV-86-RS-005#cdebug ccsi
SV-86-RS-005#debug ccsip mess
SIP Call messages tracing is enabled
SV-86-RS-005#debug voice cc
SV-86-RS-005#debug voice ccapi inno
SV-86-RS-005#debug voice ccapi inno
^
% Invalid input detected at '^' marker.

SV-86-RS-005#debug voice ccapi innout
^
% Invalid input detected at '^' marker.

SV-86-RS-005#debug voice cc
SV-86-RS-005#debug voice ccapi ?
all Enable all debugs
default Enable default debugs
detail detail debug
error major call and software errors debug
function function debug
individual individual CCAPI debug
inout CCAPI Function in (enter) and out (exit)
protoheaders CCAPI protocol headers/bodies passing info
service service debug
<cr> <cr>

SV-86-RS-005#debug voice ccapi ino
SV-86-RS-005#debug voice ccapi inout
voip ccapi inout debugging is on
SV-86-RS-005#
*Dec 28 08:17:55.656: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
Remote-Party-ID: <sip:1111@172.24.254.25>;party=calling;screen=no;privacy=off
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>
Date: Mon, 28 Dec 2020 08:17:05 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3890630567-1209733611-2183641833-2927550004
User-Agent: Cisco-SIPGateway/IOS-16.8.1
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1609143425
Contact: <sip:1111@172.24.254.25:5060>
Expires: 180
Allow-Events: telephone-event
Session-ID: 645e32c4b22e5fb1b04daf9cfe28352c;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 266

v=0
o=CiscoSystemsSIP-GW-UserAgent 5424 9302 IN IP4 172.24.254.25
s=SIP Call
c=IN IP4 172.24.254.25
t=0 0
m=audio 8202 RTP/AVP 0 100 19
c=IN IP4 172.24.254.25
a=rtpmap:0 PCMU/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=rtpmap:19 CN/8000
a=ptime:20

*Dec 28 08:17:55.658: //-1/E7E64FA78227/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=1111
----- ccCallInfo IE subfields -----
cisco-ani=sip:1111@172.24.254.25
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=sip:2000@172.24.254.26:5060
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

*Dec 28 08:17:55.658: //-1/E7E64FA78227/CCAPI/cc_api_call_setup_ind_common:
Interface=0x7F8C77B09868, Call Info(
Calling Number=sip:1111@172.24.254.25,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=sip:2000@172.24.254.26:5060(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=20001, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=1643
*Dec 28 08:17:55.659: //-1/E7E64FA78227/CCAPI/ccCheckClipClir:
In: Calling Number=sip:1111@172.24.254.25(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Dec 28 08:17:55.659: //-1/E7E64FA78227/CCAPI/ccCheckClipClir:
Out: Calling Number=sip:1111@172.24.254.25(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Dec 28 08:17:55.659: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 28 08:17:55.659: :cc_get_feature_vsa malloc success
*Dec 28 08:17:55.659: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 28 08:17:55.659: cc_get_feature_vsa count is 1
*Dec 28 08:17:55.659: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 28 08:17:55.659: :FEATURE_VSA attributes are: feature_name:0,feature_time:140241301220516,feature_id:1643
*Dec 28 08:17:55.659: //1643/E7E64FA78227/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown))
*Dec 28 08:17:55.659: //1643/E7E64FA78227/CCAPI/cc_process_call_setup_ind:
Event=0x7F8C78F340B8
*Dec 28 08:17:55.659: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 2000
*Dec 28 08:17:55.660: //1643/E7E64FA78227/CCAPI/ccCallSetContext:
Context=0x7F8C812D32D8
*Dec 28 08:17:55.660: //1643/E7E64FA78227/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 1643 with tag 20001 to app "_ManagedAppProcess_Default"
*Dec 28 08:17:55.660: //1643/E7E64FA78227/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>
Date: Mon, 28 Dec 2020 08:17:55 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Timestamp: 1609143425
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.8.1
Session-ID: 00000000000000000000000000000000;remote=645e32c4b22e5fb1b04daf9cfe28352c
Content-Length: 0


*Dec 28 08:17:55.660: //1643/E7E64FA78227/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
*Dec 28 08:17:55.660: //-1/xxxxxxxxxxxx/CCAPI/ccGetMemPoolFromContainer:
mempool not found from usrContainer(7F8C816E3C38)
*Dec 28 08:17:55.660: //-1/xxxxxxxxxxxx/CCAPI/ccCreateMemPoolInContainer:
Mempool(7F8C7F9DA408) created in usrContainer(7F8C816E3C38)
*Dec 28 08:17:55.661: //1643/E7E64FA78227/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=100, Params=0x7F8C812CD758, Progress Indication=NULL(0)
*Dec 28 08:17:55.661: //1643/E7E64FA78227/CCAPI/ccCheckClipClir:
In: Calling Number=sip:1111@172.24.254.25(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Dec 28 08:17:55.661: //1643/E7E64FA78227/CCAPI/ccCheckClipClir:
Out: Calling Number=sip:1111@172.24.254.25(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Dec 28 08:17:55.661: //1643/E7E64FA78227/CCAPI/ccCallSetupRequest:
Destination Pattern=2000, Called Number=2000, Digit Strip=TRUE
*Dec 28 08:17:55.661: //1643/E7E64FA78227/CCAPI/ccCallSetupRequest:
Calling Number=sip:1111@172.24.254.25(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=2000(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=1111, Final Destination Flag=TRUE,
Guid=E7E64FA7-481B-11EB-8227-BAE9AE7EDE34, Outgoing Dial-peer=100
*Dec 28 08:17:55.661: //1643/E7E64FA78227/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=1111
----- ccCallInfo IE subfields -----
cisco-ani=sip:1111@172.24.254.25
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=2000
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

*Dec 28 08:17:55.662: //1643/E7E64FA78227/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x7F8C7C524F10, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=sip:1111@172.24.254.25,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=2000(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=100, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Dec 28 08:17:55.662: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 28 08:17:55.662: :cc_get_feature_vsa malloc success
*Dec 28 08:17:55.662: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 28 08:17:55.662: cc_get_feature_vsa count is 2
*Dec 28 08:17:55.662: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 28 08:17:55.662: :FEATURE_VSA attributes are: feature_name:0,feature_time:140241301219396,feature_id:1644
*Dec 28 08:17:55.662: //1644/E7E64FA78227/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
*Dec 28 08:17:55.662: //1644/E7E64FA78227/CCAPI/ccCallSetContext:
Context=0x7F8C812CD6D8
*Dec 28 08:17:55.662: //1643/E7E64FA78227/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=100
*Dec 28 08:17:55.663: //1644/E7E64FA78227/CCAPI/cc_api_call_disconnected:
Cause Value=63, Interface=0x7F8C7C524F10, Call Id=1644
*Dec 28 08:17:55.663: //1644/E7E64FA78227/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=63, Retry Count=0)
*Dec 28 08:17:55.663: //1643/E7E64FA78227/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
*Dec 28 08:17:55.663: //1644/E7E64FA78227/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=1644
*Dec 28 08:17:55.663: //1644/E7E64FA78227/CCAPI/ccCallDisconnect:
Cause Value=63, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=63)
*Dec 28 08:17:55.663: //1644/E7E64FA78227/CCAPI/ccCallDisconnect:
Cause Value=63, Call Entry(Responsed=TRUE, Cause Value=63)
*Dec 28 08:17:55.663: //1644/E7E64FA78227/CCAPI/cc_api_get_transfer_info:
Transfer Number=NULL
*Dec 28 08:17:55.664: //1644/E7E64FA78227/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F8C7C524F10, Tag=0x0, Call Id=1644,
Call Entry(Disconnect Cause=63, Voice Class Cause Code=0, Retry Count=0)
*Dec 28 08:17:55.664: //1644/E7E64FA78227/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Dec 28 08:17:55.664: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 28 08:17:55.664: :cc_free_feature_vsa freeing 7F8C78F12838
*Dec 28 08:17:55.664: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 28 08:17:55.664: vsacount in free is 1
*Dec 28 08:17:55.664: //1643/E7E64FA78227/CCAPI/ccCallDisconnect:
Cause Value=63, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Dec 28 08:17:55.664: //1643/E7E64FA78227/CCAPI/ccCallDisconnect:
Cause Value=63, Call Entry(Responsed=TRUE, Cause Value=63)
*Dec 28 08:17:55.665: //-1/xxxxxxxxxxxx/CCAPI/ccMemPoolTDFreeHelper:
data = 7F8C816E14F8
*Dec 28 08:17:55.665: ccMemPoolTDFreeHelper:mem_mgr_mempool_free: mem_refcnt(7F8C7F9DA408)=0 - mempool cleanup
*Dec 28 08:17:55.665: //1643/E7E64FA78227/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>;tag=2981677E-1BFA
Date: Mon, 28 Dec 2020 08:17:55 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Timestamp: 1609143425
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.8.1
Reason: Q.850;cause=63
Session-ID: 645e32c4b22e5fb1b04daf9cfe28352c;remote=e1fff4d5c8ad53f9ada77d22daa7c227
Content-Length: 0


*Dec 28 08:17:56.157: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
Remote-Party-ID: <sip:1111@172.24.254.25>;party=calling;screen=no;privacy=off
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>
Date: Mon, 28 Dec 2020 08:17:06 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3890630567-1209733611-2183641833-2927550004
User-Agent: Cisco-SIPGateway/IOS-16.8.1
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1609143426
Contact: <sip:1111@172.24.254.25:5060>
Expires: 180
Allow-Events: telephone-event
Session-ID: 645e32c4b22e5fb1b04daf9cfe28352c;remote=00000000000000000000000000000000
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 266

v=0
o=CiscoSystemsSIP-GW-UserAgent 5424 9302 IN IP4 172.24.254.25
s=SIP Call
c=IN IP4 172.24.254.25
t=0 0
m=audio 8202 RTP/AVP 0 100 19
c=IN IP4 172.24.254.25
a=rtpmap:0 PCMU/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=rtpmap:19 CN/8000
a=ptime:20

*Dec 28 08:17:56.158: //1643/E7E64FA78227/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>;tag=2981677E-1BFA
Date: Mon, 28 Dec 2020 08:17:56 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Timestamp: 1609143425
CSeq: 101 INVITE
Allow-Events: telephone-event
Reason: Q.850;cause=63
Server: Cisco-SIPGateway/IOS-16.8.1
Session-ID: 645e32c4b22e5fb1b04daf9cfe28352c;remote=e1fff4d5c8ad53f9ada77d22daa7c227
Content-Length: 0


*Dec 28 08:17:56.165: //1643/E7E64FA78227/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>;tag=2981677E-1BFA
Date: Mon, 28 Dec 2020 08:17:56 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Timestamp: 1609143425
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.8.1
Reason: Q.850;cause=63
Session-ID: 645e32c4b22e5fb1b04daf9cfe28352c;remote=e1fff4d5c8ad53f9ada77d22daa7c227
Content-Length: 0


*Dec 28 08:17:56.192: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>;tag=2981677E-1BFA
Date: Mon, 28 Dec 2020 08:17:06 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: 00000000000000000000000000000000;remote=645e32c4b22e5fb1b04daf9cfe28352c
Content-Length: 0


*Dec 28 08:17:56.192: //1643/E7E64FA78227/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F8C77B09868, Tag=0x0, Call Id=1643,
Call Entry(Disconnect Cause=63, Voice Class Cause Code=0, Retry Count=0)
*Dec 28 08:17:56.192: //1643/E7E64FA78227/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Dec 28 08:17:56.192: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 28 08:17:56.192: :cc_free_feature_vsa freeing 7F8C78F12C98
*Dec 28 08:17:56.192: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 28 08:17:56.192: vsacount in free is 0
*Dec 28 08:17:56.685: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>;tag=2981677E-1BFA
Date: Mon, 28 Dec 2020 08:17:06 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Reason: Q.850;cause=41
Session-ID: 00000000000000000000000000000000;remote=645e32c4b22e5fb1b04daf9cfe28352c
Content-Length: 0


*Dec 28 08:17:56.689: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:2000@172.24.254.26:5060 SIP/2.0
Via: SIP/2.0/UDP 172.24.254.25:5060;branch=z9hG4bK661009
From: <sip:1111@172.24.254.25>;tag=2A2C2E52-CB3
To: <sip:2000@172.24.254.26>;tag=2981677E-1BFA
Date: Mon, 28 Dec 2020 08:17:06 GMT
Call-ID: E7E676FD-481B11EB-822CBAE9-AE7EDE34@172.24.254.25
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Session-ID: 00000000000000000000000000000000;remote=645e32c4b22e5fb1b04daf9cfe28352c
Content-Length: 0

0 Helpful

Nathan Gageby
Level 4
Level 4
In response to quytx2

‎12-30-2020 05:56 AM - edited ‎12-30-2020 06:09 AM

Can you post the dial-peer to send calls to 2000 across the trunk and the dial-peer to relieve them on the other end?  There appears to be codec negotiation going on.  Have you tried early-offer forced on the outbound dial-peer and setting the codec there as well?  Is the phone you are attempting to ring connected to an analog port on this device?  How do you have the hunt group implemented?  

0 Helpful
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