Event viewer

[kiru]

we were not receiving any messages etc.. restarted Unity and it was working. the following error message was in app log:

The description for Event ID ( 100 ) in Source ( CiscoUnity_AvCs ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: e:\views\cs_ue4.0.3.159\un_Doh1\MalMapi\MALEx\AvMALExMailbox.cpp, 1736, 80004005H,

0x5E16A05D AvMalExSvr.dll: <unknown symbol>

,

Any ideas?

[bbaldwin]

The defect CSCef24576 matches this event message and is resolved in the SR1 to be posted to CCO this week. There is a pre-SR1 ES 20 avaialable for 4.0(4) which also resolves this behavior.

[bbaldwin]

To be sure, either the ES20 if you need it right away or the SR1 as soon as it is available will be necessary to resolve the behavior.

Once the condition is hit (as shown by this event), system availability could be impacted at any time.