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Beginner

Exporting Phone Contacts -Personal Directory-Personal Address Book CUCM 10.5

Hello,

Is it possible to extract/export Phone Contacts from Personal Directory-Personal Address Book? Currently I have a user that has imported over 150+ contacts on his Cisco IP Phone in Personal Dircectory-Personal Address book. Just finished updating all the records with a 9 in front of them manually using Cisco Self Care Portal because Application Dial Rules are not working for CUCM 10.5 and 79XX series phones so had to manually change each phone contact to allow the user to use Personal Address Book in  Personal Directory from his Cisco Phone.

I can't see the personal address book contacts in Call manager to copy or export incase the user phones breaks. Self Care Portal does not allow me to export the contacts or copy them.

Is there a tool that allows you export the phone contacts in case his phone breaks or even to make changes rather than updating each record manually?

Please help

10 REPLIES 10
Cisco Employee

Hi Janderso6,You can export

Hi Janderso6,

You can export personal address book by  opening CUCM CLI and type below this commands :
show tech table personaladdressbook csv
show tech table personalphonebook csv
and then "file get activelog FileName" to get the files.

Note: There is no way to add these entries via BAT.

HTH,

Regards,

Mohammed Noor

Highlighted
Beginner

Re: Hi Janderso6,You can export

Hi Mohammed,

Those commands worked great and I have exported both directories.  But, how do you import them again onto a new CUCM ?  I have recently migrated users off a CUCM v9 onto a newly built CUCM v11.5 and am being asked to try and reinstate these directories.

Best wishes,

Matt

You can use AXL to retrieve

You can use AXL to retrieve and insert the records to the DB. I have previously written tools to do this..

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Beginner

Hello Aaron,Is it possibile

Hello Aaron,

Is it possibile use your tool to retrieve the records from DB ?

Thank you in advance

Marco

Hi Marco

Hi Marco

Perhaps - they may require some maintenance for 10.x.

PM Me.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Enthusiast

Sir, I have questions about

Sir, I have questions about exporting, updating and adding, and re-importing Personal Address Books in CUCM 10.5.

Then you should ask the

Then you should ask the questions. 

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Enthusiast

We are partnered with a

We are partnered with a customer that runs a separate TMS/Video implementation. Instead of adding almost 200 users to our CUCM so that the Video Endpoints are in our directory, we wanted to create something like a Personal Directory and allow users to use it since almost no one in our deployment uses their Personal Directories.

How would I go about adding these partnered users to a Personal Directory in bulk?

You'd stated you had tools that would do it, but required updating for CUCM 10.

Thank you,
Aaron

Beginner

Hi Janderso6,

Hi Janderso6,

Could you able to find any work around to import and export personal contacts and speed dial configured?

Beginner

Re: Hi Janderso6,

Hi Experts,
Do you know how many contacts as a personal directory can be stored on the 8841-8851 phones?

The corporate directory part is created locally in the CUCM or synchronized with AD, but I would like to know how many contacts I can save or create as a personal directory

 

Regards.

Carlos P.

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