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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

Re: No presence on either client (Jabber or S4B) and unable to Chat in either direction

I created this document to help with this setup if anyone is interested.

Contributor

Re: No presence on either client (Jabber or S4B) and unable to Chat in either direction

Thank you for this doc.   I like it.

 

I am not sure that this is working right for me.

 

I followed directions.

 

In order to get the new IMP zone on Expressway C I had to use port 5061.   when in port 5062 I get the following errors - 

 

tvcs: Event="Outbound TLS Negotiation Error" Service="SIP" Src-ip="<removed>" Src-port="25115" Dst-ip="<removed>" Dst-port="5062" Detail="tlsv1 alert unknown ca" Protocol="TLS" Level="1" UTCTime="2018-02-07 22:07:45,321"

 

Certs from CUPS server, Expressway C&E server have been loaded into all servers.

Ideas on where things might be wrong?

 

I can't seem to chat yet...

 

 

-Mike

Contributor

Re: Expressway 8.9.1 - IM&P Federation With Microsoft-based Organizations Skype for Business

I am not sure that this is working right for me.

 

I followed directions.

 

In order to get the new IMP zone on Expressway C I had to use port 5061.   when in port 5062 I get the following errors - 

 

tvcs: Event="Outbound TLS Negotiation Error" Service="SIP" Src-ip="<removed>" Src-port="25115" Dst-ip="<removed>" Dst-port="5062" Detail="tlsv1 alert unknown ca" Protocol="TLS" Level="1" UTCTime="2018-02-07 22:07:45,321"

 

Certs from CUPS server, Expressway C&E server have been loaded into all servers.

Ideas on where things might be wrong?

 

I can't seem to chat yet...

 

 

-Mike

.

 

 

Beginner

Re: Expressway 8.9.1 - IM&P Federation With Microsoft-based Organizations Skype for Business

I had this working in my lab perfectly between CUCM- IMP 11.5.1 SU4, Expressway 8.10.4 and Skype for Business, I have since built a new CUCM - IMP 12.0.1 and migrated the same Expressway to the new CUCM - IMP, I now have chat both ways but only presence in the S4B client for Jabber, Jabber does not see any S4B presence.

Anyone else configured this with 12 yet?

Enthusiast

Re: Expressway 8.9.1 - IM&P Federation With Microsoft-based Organizations Skype for Business

The same issue here - CUCM - IMP 11.5.1 SU5 - Expressway 8.11 - IM works, Presence one way only. The Skype Client (Office 365) can view the presence status the Jabber always show offline ...

 

Any ideas?

Highlighted
Beginner

Re: Expressway 8.9.1 - IM&P Federation With Microsoft-based Organizations Skype for Business

Hi Frank

 

Did you get this working , I have another deployment with O365 S4B client and again can only get presence one way, S4B can see Jabber but Jabber sees none.

 

 

 

Beginner

Re: Expressway 8.9.1 - IM&P Federation With Microsoft-based Organizations Skype for Business

I also have this issue--IM works in both directions, but presence only works in one direction; Jabber users can't see presence on any of the S4B users.

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