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External calls not working with Cisco Gateway 2811 connected to E1 line

Hi everybody, hope you're all fine. I need your help about an issue I'm encountering with my TOIP installation (Call Manager & Gateway 2911). Since my gateway has been restarted, I'm not able to make or receive external phone calls.

After entering the command debug isdn q931debug voip ccapi inout, here is what happens when trying to call from inside to ouside :

Jan 31 15:09:30.980: //-1/80B6EE336300/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=toto
----- ccCallInfo IE subfields -----
cisco-ani=XXXXX9600
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=006XXXXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Jan 31 15:09:30.980: //-1/80B6EE336300/CCAPI/cc_api_call_setup_ind_common:
Interface=0x2995F7A0, Call Info(
Calling Number=XXXXX9600,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=32
Jan 31 15:09:30.984: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jan 31 15:09:30.984: :cc_get_feature_vsa malloc success
Jan 31 15:09:30.984: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jan 31 15:09:30.984: cc_get_feature_vsa count is 1
Jan 31 15:09:30.984: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jan 31 15:09:30.984: :FEATURE_VSA attributes are: feature_name:0,feature_time:719220984,feature_id:32
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=XXXXX9600(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown))
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/cc_process_call_setup_ind:
Event=0x29DB2C90
Jan 31 15:09:30.984: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 006XXXXXXXX
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccCallSetContext:
Context=0x2ADD8B7C
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 32 with tag 0 to app "_ManagedAppProcess_Default"
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=2000, Params=0x2ADD78C4, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccCheckClipClir:
In: Calling Number=XXXXX9600(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccCheckClipClir:
Out: Calling Number=XXXXX9600(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccCallSetupRequest:
Destination Pattern=00[1-9]........, Called Number=006XXXXXXXX, Digit Strip=TRUE
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccCallSetupRequest:
Calling Number=XXXXX9600(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=Toto, Final Destination Flag=TRUE,
Guid=80B6EE33-AA0F-31C5-6300-D801C0A8D28D, Outgoing Dial-peer=2000
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=Toto
----- ccCallInfo IE subfields -----
cisco-ani=XXXXX9600
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=006XXXXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x29DD5DB4, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=XXXXX9600,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=2000, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
Jan 31 15:09:30.984: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jan 31 15:09:30.984: :cc_get_feature_vsa malloc success
Jan 31 15:09:30.984: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jan 31 15:09:30.984: cc_get_feature_vsa count is 2
Jan 31 15:09:30.984: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jan 31 15:09:30.984: :FEATURE_VSA attributes are: feature_name:0,feature_time:719220760,feature_id:33
Jan 31 15:09:30.984: //33/80B6EE336300/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Jan 31 15:09:30.984: //33/80B6EE336300/CCAPI/ccCallSetContext:
Context=0x2ADD7874
Jan 31 15:09:30.984: //32/80B6EE336300/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=2000
Jan 31 15:09:30.988: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num XXXXX9600
Jan 31 15:09:30.988: ISDN Se0/0/0:15 Q931: Sending SETUP callref = 0x0091 callID = 0x8012 switch = primary-net5 interface = User
Jan 31 15:09:30.988: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0091
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98395
Exclusive, Channel 21
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0081, 'XXXXX9600'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '0670135765'
Plan:Unknown, Type:Unknown
Jan 31 15:09:31.344: ISDN Se0/0/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x8091
Channel ID i = 0xA98395
Exclusive, Channel 21
Jan 31 15:09:31.424: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x8091
Channel ID i = 0xA98395
Exclusive, Channel 21
Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/cc_api_call_proceeding:
Interface=0x29DD5DB4, Progress Indication=NULL(0)
Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/cc_api_call_disconnected:
Cause Value=47, Interface=0x29DD5DB4, Call Id=33
Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)
Jan 31 15:09:31.428: //32/xxxxxxxxxxxx/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=33
Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=47)
Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Jan 31 15:09:31.428: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x0091
Cause i = 0x80AF - Resource unavailable, unspecified
Jan 31 15:09:31.728: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x8091
Jan 31 15:09:31.728: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x0091
Jan 31 15:09:31.728: //33/80B6EE336300/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x29DD5DB4, Tag=0x0, Call Id=33,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Jan 31 15:09:31.728: //33/80B6EE336300/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Jan 31 15:09:31.728: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jan 31 15:09:31.728: :cc_free_feature_vsa freeing 2ADE7010
Jan 31 15:09:31.728: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jan 31 15:09:31.728: vsacount in free is 1
Jan 31 15:09:31.728: //32/80B6EE336300/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Jan 31 15:09:31.728: //32/80B6EE336300/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Jan 31 15:09:31.728: //32/80B6EE336300/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Jan 31 15:09:31.728: //32/80B6EE336300/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x2995F7A0, Tag=0x0, Call Id=32,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Jan 31 15:09:31.728: //32/80B6EE336300/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Jan 31 15:09:31.728: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jan 31 15:09:31.728: :cc_free_feature_vsa freeing 2ADE70F0
Jan 31 15:09:31.728: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jan 31 15:09:31.728: vsacount in free is 0

And here is what happens when trying to call from outside to inside :

Jan 31 15:14:33.778: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x55D2
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98385
Exclusive, Channel 5
Calling Party Number i = 0x2083, '6XXXXXXXX'
Plan:Unknown, Type:National
Called Party Number i = 0x81, '9653'
Plan:ISDN, Type:Unknown
Jan 31 15:14:33.778: ISDN Se0/0/0:15 Q931: Received SETUP callref = 0xD5D2 callID = 0x0097 switch = primary-net5 interface = User
Jan 31 15:14:33.782: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xD5D2
Cause i = 0x80AA - Switching equipment congestion
Jan 31 15:14:40.862: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x55D3
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98386
Exclusive, Channel 6
Calling Party Number i = 0x2083, '6XXXXXXXX'
Plan:Unknown, Type:National
Called Party Number i = 0x81, '9653'
Plan:ISDN, Type:Unknown
Jan 31 15:14:40.862: ISDN Se0/0/0:15 Q931: Received SETUP callref = 0xD5D3 callID = 0x0098 switch = primary-net5 interface = User
Jan 31 15:14:40.866: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xD5D3
Cause i = 0x80AA - Switching equipment congestion

 

Already tried to reboot the gateway and the E1 BOX installed by the ISP unsuccessfully. The communication between the ISP and the E1 card seems to be good as we can see events when calling...

Can you please help me ? any idea ?

Thank you in advance.

 

20 REPLIES 20

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Hi,

 

Can you share your gateway configuration here? it looks like the media resource issue. do you have codec configured properly?

 

both the calls the disconnect by the gateway; the cause code 47 indicates that. 

 

Jan 31 15:09:31.428: //33/80B6EE336300/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)

Jan 31 15:09:31.428: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x0091 Cause i = 0x80AF - Resource unavailable, unspecified

 

Regards, Shalid

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Hi Shalid, here is the gw config file :


!
! No configuration change since last restart
!
version 15.0
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname GW-PAR-247
!
boot-start-marker
boot-end-marker
!
card type e1 0 0
logging buffered 51200 warnings
!
no aaa new-model
clock timezone CET 1
clock summer-time PARIS recurring last Sun Mar 2:00 last Sun Oct 3:00
network-clock-participate wic 0
network-clock-select 1 E1 0/0/0
!
no ipv6 cef
ip source-route
ip cef
!
!
!
!
ip domain name yourdomain.com
multilink bundle-name authenticated
!
!
!
!
isdn switch-type primary-net5
!
!
crypto pki trustpoint TP-self-signed-2870545146
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2870545146
revocation-check none
rsakeypair TP-self-signed-2870545146
!
!
crypto pki certificate chain TP-self-signed-2870545146
certificate self-signed 01
30820251 308201BA A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32383730 35343531 3436301E 170D3132 30323134 30373133
30335A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 38373035
34353134 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100AF57 0BEC2B05 83D99822 53E58B3B F68C5472 2EBC43F8 690C4292 A1F931F5
E20A6508 F7E6803F 6DE9981C 4EFDEC4A CC80ADA5 5811CA23 08BD1608 C0AB7C4A
CC4E6A0E EC213629 1011C2C8 9E65B95F 78260046 13268494 76E33642 10BEB4BE
3BB59C5B 868E3733 000543E7 30AB3ED4 E28A8D7D 34364788 F0432B6D 8D007889
807B0203 010001A3 79307730 0F060355 1D130101 FF040530 030101FF 30240603
551D1104 1D301B82 1947572D 5041522D 3234372E 796F7572 646F6D61 696E2E63
6F6D301F 0603551D 23041830 16801460 2014119F 9C290F3D FC9C80EE 13FA0212
CB367E30 1D060355 1D0E0416 04146020 14119F9C 290F3DFC 9C80EE13 FA0212CB
367E300D 06092A86 4886F70D 01010405 00038181 000A54B2 6FB362B0 EFD9D06E
B8C85A63 8FCED778 3053AAA9 03573BBE DDBF5796 32B18876 0E64057C E07471B3
F7B064C7 2AC4CC68 BC6F16AD AF5CCBCF 5CFD6A42 5E419185 D208E3C1 09C16A4F
492A0D62 24EAB7C9 DF20EB15 9F31F866 427234F4 CD241471 8020C95E DC88C813
DCFDC890 0042D3D0 AA2FFB74 95B6F3C4 B6C8078A 50
quit
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice call send-alert
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
supplementary-service h450.12
fax protocol t38 nse ls-redundancy 0 hs-redundancy 0 fallback none
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
codec preference 4 g729br8
!
!
!
voice translation-rule 1
rule 1 /\(^.........$\)/ /00\1/
rule 2 /\(^..........$\)/ /000\1/
rule 3 /\(^...........$\)/ /000\1/
rule 4 /\(^............$\)/ /000\1/
rule 5 /\(^.............$\)/ /000\1/
rule 6 /\(^..............$\)/ /000\1/
rule 7 /\(^...............$\)/ /000\1/
!
voice translation-rule 2
rule 1 /^\(....$\)/ /5XXXX\1/
!
voice translation-rule 10
rule 1 /^\(335XXXX\)\(....\)$/ /\2/
rule 2 /^\(000335XXXX\)\(....\)$/ /\2/
!
!
voice translation-profile FROM_SIEMENS
translate calling 10
!
voice translation-profile SDA-T0
translate calling 1
!
!
license udi pid CISCO2921/K9 sn FCZ145121HQ
hw-module pvdm 0/0
!
!
!
username admin privilege 15 password 0 ******************
!
redundancy
!
!
controller E1 0/0/0
framing NO-CRC4
pri-group timeslots 1-21
!
bridge irb
!
!
!
!
interface GigabitEthernet0/0
no ip address
duplex auto
speed auto
bridge-group 100
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
bridge-group 100
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
interface BVI100
ip address 192.168.211.247 255.255.255.0
!
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
ip route 0.0.0.0 0.0.0.0 192.168.211.254
!
!
!
!
control-plane
!
bridge 100 protocol ieee
bridge 100 route ip
!
voice-port 0/0/0:15
!
!
!
sccp local BVI100
sccp ccm 192.168.211.248 identifier 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register CFBE05FB916B360
associate profile 10 register XCOD_2921-1_PAR
!
dspfarm profile 10 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 3
associate application SCCP
!
dial-peer voice 1000 pots
translation-profile incoming SDA-T0
incoming called-number .
direct-inward-dial
port 0/0/0:15
!
dial-peer voice 2000 pots
description APPELS NATIONAUX SPECIAUX GSM
destination-pattern 00[1-9]........
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits 10
!
dial-peer voice 2010 pots
description APPELS DES 3XXX
destination-pattern 03...
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits 4
!
dial-peer voice 4020 pots
description APPELS INTERNATIONAUX
destination-pattern 000T
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
prefix 00
!
dial-peer voice 4040 pots
description APPELS DES URGENCES
destination-pattern 011.
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits 3
!
dial-peer voice 4050 pots
description APPELS RENSEIGNEMENT
destination-pattern 0118...
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits 6
!
dial-peer voice 5001 voip
translation-profile outgoing FROM_SIEMENS
destination-pattern 9...
progress_ind progress enable 8
session target ipv4:192.168.211.248
voice-class codec 1
dtmf-relay h245-signal h245-alphanumeric
fax-relay ecm disable
fax rate disable
no vad
!
dial-peer voice 2020 pots
description APPELS DES 1XXX
destination-pattern 0101.
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits 4
!
dial-peer voice 6001 voip
translation-profile outgoing FROM_SIEMENS
destination-pattern 7...
progress_ind progress enable 8
session target ipv4:192.168.211.248
voice-class codec 1
dtmf-relay h245-signal h245-alphanumeric
no vad
!
dial-peer voice 4041 pots
description APPELS DES URGENCES
destination-pattern 01.
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits 2
!
dial-peer voice 4042 pots
description APPELS DES URGENCES
destination-pattern 1.
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits 2
!
!
no dial-peer outbound status-check pots
!
!
gatekeeper
shutdown
!
!
call-manager-fallback
max-conferences 8 gain -6
transfer-system full-consult
ip source-address 192.168.211.247 port 2000
max-ephones 110
max-dn 200
system message primary **** Mode Secours ****
time-format 24
date-format dd-mm-yy
!
banner motd CCCCCC
***********************************************************************
* *
* *
* l'acces est interdit aux personnes non-autorisees *
* *
***********************************************************************

!
line con 0
login local
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
!
scheduler allocate 20000 1000
ntp update-calendar
ntp server 192.168.211.248
end
Highlighted
Enthusiast

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Try to add,

codec g711ulaw

to each dial peer.

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Cannot add codec to the dial peer directly :

GW-PAR-247(config-dial-peer)#?
DIALPEER configuration commands:
answer-address The Call Destination Number
authentication SIP Digest Authentication Configuration
bandwidth Bandwidth Setup for dial-peer
call-block Incoming Call Blocking
capacity capacity update timer config
carrier-id Configure Carrier ID
clid Caller ID option
corlist set the Class of Restriction lists
default Set a command to its defaults
description Dialpeer specific description
destination Outbound dial-peer match config
destination-pattern A full E.164 telephone number prefix
digit-strip Use digit strip option for the POTS digits replacement
direct-inward-dial Use Called Number as final call destination
dnis-map The name of a configured dnis-map
emergency Emergency Assistance
exit Exit from dial-peer configuration mode
fax Configure fax
forward-digits Configure the destination digits forward of this
dialpeer
group-name Configure parameter group
VIP Collaborator

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

You have an E1, yes? So can I assume that your provider is sending G711alaw over your ISDN circuit? If so, it may be that the problem is with the voice-class codec 1 on your voip dial peers, which will prefer G711ulaw when connecting to CUCM. That will require an MTP or Transcoder to change the companding type. If so, this would explain the Disconnect Cause Code 47 error, and may also explain the network congestion error.

If I am right, then changing the order of the codecs in your voice class codec list to have G711alaw be preference 1 and G711ulaw be preference 2 may fix the problem.

Give that a try and let us know what you find.

Maren

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Hi Maren, unfortunately, that did not solved my problem. Thanks for trying!
VIP Collaborator

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

What are the region settings in CUCM between the internal phone and the H323 gateway? The router is specifying G711 when it talks to CUCM over the H323 connection, but if the region between the phone and the gateway in CUCM limits the call to G729 that can cause the media resource problem as well.

If not, we can look at more things.

Maren

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Hi Maren, what is the name of the field I have to verify for that ?
I forgot to specify the problem happened after an unexpected electrical reboot. Nothing has been changed in the configuration for CUCM or the gateway. I compared the gateway configuration with a backup that is 2 years old and no difference.

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

 Hi Nicholas, 

 

Could you please try below options for testing;

 

  1. Check the region relation with the gateway find
    1. the device pool configured on your gateway page
    2. see the region name from this device pool
    3. check the relation with the region and other regions of the phones. try to assign G711 and see the result. 
  2. see the codec usage of your call by issue command - show voice call status while testing the call and share the result. 

the rest of the items can be considered after checking the logs; 

 

Logs to collect;

debug voip ccapi inout

debug h225 asn1

debug h245 asn1

 

Regards,

Shalid

 

 

 

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Hi Shalid, I set up the codec g711 on all paths. No success.

Feb 1 10:41:38.968: H225.0 INCOMING ENCODE BUFFER::= 20B0060008914A000501401F00430048004100490047004E00450041005500440020004E00690063006F006C006100730000000000000000000000000000000000000000000000000000000022C0B50000120F436973636F43616C6C4D616E61676572003100010500339A3468A98080E2AFF2622241C502008801C0A8D28D00D50D80000700C0A8D3F806B8110080E2AFF2622241C502008801C0A8D28D010001000100010010A00100140140B50000120D82040020040001030003000103
Feb 1 10:41:38.968:
Feb 1 10:41:38.968: H225.0 INCOMING PDU ::=

value H323_UserInformation ::=
{
h323-uu-pdu
{
h323-message-body setup :
{
protocolIdentifier { 0 0 8 2250 0 5 }
sourceAddress
{
h323-ID : {"DOE John..."}
}
sourceInfo
{
vendor
{
vendor
{
t35CountryCode 181
t35Extension 0
manufacturerCode 18
}
productId '436973636F43616C6C4D616E61676572'H
versionId '31'H
}
terminal
{
}
mc FALSE
undefinedNode FALSE
}
destinationAddress
{
dialedDigits : "006XXXXXXXX"
}
activeMC FALSE
conferenceID '80E2AFF2622241C502008801C0A8D28D'H
conferenceGoal create : NULL
callType pointToPoint : NULL
sourceCallSignalAddress ipAddress :
{
ip 'C0A8D3F8'H
port 1720
}
callIdentifier
{
guid '80E2AFF2622241C502008801C0A8D28D'H
}
mediaWaitForConnect FALSE
canOverlapSend FALSE
multipleCalls FALSE
maintainConnection FALSE
}
h245Tunneling FALSE
nonStandardControl
{

{
nonStandardIdentifier h221NonStandard :
{
t35CountryCode 181
t35Extension 0
manufacturerCode 18
}
data '82040020040001030003000103'H
}
}
}
}

 

Feb 1 10:41:38.972: H225 NONSTD INCOMING ENCODE BUFFER::= 82040020040001030003000103
Feb 1 10:41:38.972:
Feb 1 10:41:38.972: H225 NONSTD INCOMING PDU ::=

value H323_UU_NonStdInfo ::=
{
callMgrParam
{
interclusterVersion 3
enterpriseID {}
}
}

 

Feb 1 10:41:38.972: //-1/80E2AFF20200/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=DOE John
----- ccCallInfo IE subfields -----
cisco-ani=5XXXXXX00
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=006XXXXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Feb 1 10:41:38.972: //-1/80E2AFF20200/CCAPI/cc_api_call_setup_ind_common:
Interface=0x29BCAAE8, Call Info(
Calling Number=5XXXXXX00,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=7
Feb 1 10:41:38.972: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 1 10:41:38.972: :cc_get_feature_vsa malloc success
Feb 1 10:41:38.972: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 1 10:41:38.972: cc_get_feature_vsa count is 1
Feb 1 10:41:38.972: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 1 10:41:38.972: :FEATURE_VSA attributes are: feature_name:0,feature_time:837997632,feature_id:7
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=5XXXXXX00(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown))
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/cc_process_call_setup_ind:
Event=0x310526B0
Feb 1 10:41:38.972: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 006XXXXXXXX
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccCallSetContext:
Context=0x31EAF804
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 7 with tag 0 to app "_ManagedAppProcess_Default"
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=2000, Params=0x31EB0B5C, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccCheckClipClir:
In: Calling Number=5XXXXXX00(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccCheckClipClir:
Out: Calling Number=5XXXXXX00(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccCallSetupRequest:
Destination Pattern=00[1-9]........, Called Number=006XXXXXXXX, Digit Strip=TRUE
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccCallSetupRequest:
Calling Number=5XXXXXX00(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=DOE John, Final Destination Flag=TRUE,
Guid=80E2AFF2-6222-41C5-0200-8801C0A8D28D, Outgoing Dial-peer=2000
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=DOE John
----- ccCallInfo IE subfields -----
cisco-ani=5XXXXXX00
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=006XXXXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x29DCE5D8, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=5XXXXXX00,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=006XXXXXXXX(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=2000, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
Feb 1 10:41:38.972: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 1 10:41:38.972: :cc_get_feature_vsa malloc success
Feb 1 10:41:38.972: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 1 10:41:38.972: cc_get_feature_vsa count is 2
Feb 1 10:41:38.972: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 1 10:41:38.972: :FEATURE_VSA attributes are: feature_name:0,feature_time:837997408,feature_id:8
Feb 1 10:41:38.972: //8/80E2AFF20200/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Feb 1 10:41:38.972: //8/80E2AFF20200/CCAPI/ccCallSetContext:
Context=0x31EB0B0C
Feb 1 10:41:38.972: //7/80E2AFF20200/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=2000
Feb 1 10:41:38.976: H225.0 OUTGOING PDU ::=

value H323_UserInformation ::=
{
h323-uu-pdu
{
h323-message-body callProceeding :
{
protocolIdentifier { 0 0 8 2250 0 4 }
destinationInfo
{
vendor
{
vendor
{
t35CountryCode 181
t35Extension 0
manufacturerCode 18
}
}
gateway
{
protocol
{
voice :
{
supportedPrefixes
{
}
}
}
}
mc FALSE
undefinedNode FALSE
}
h245Address ipAddress :
{
ip 'C0A8D3F7'H
port 38247
}
callIdentifier
{
guid '80E2AFF2622241C502008801C0A8D28D'H
}
multipleCalls FALSE
maintainConnection FALSE
}
h245Tunneling FALSE
}
}

 

Feb 1 10:41:38.976: H225.0 OUTGOING ENCODE BUFFER::= 21C0060008914A00042800B500001240013C05010000C0A8D3F79567110C110080E2AFF2622241C502008801C0A8D28D0100010010800100
Feb 1 10:41:38.976:
Feb 1 10:41:39.452: //8/80E2AFF20200/CCAPI/cc_api_call_proceeding:
Interface=0x29DCE5D8, Progress Indication=NULL(0)
Feb 1 10:41:39.452: //8/80E2AFF20200/CCAPI/cc_api_call_disconnected:
Cause Value=47, Interface=0x29DCE5D8, Call Id=8
Feb 1 10:41:39.452: //8/80E2AFF20200/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)
Feb 1 10:41:39.452: //7/xxxxxxxxxxxx/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
Feb 1 10:41:39.456: //8/80E2AFF20200/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=8
Feb 1 10:41:39.456: //8/80E2AFF20200/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=47)
Feb 1 10:41:39.456: //8/80E2AFF20200/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Feb 1 10:41:39.456: //8/80E2AFF20200/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Feb 1 10:41:39.800: //8/80E2AFF20200/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x29DCE5D8, Tag=0x0, Call Id=8,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Feb 1 10:41:39.800: //8/80E2AFF20200/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Feb 1 10:41:39.800: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Feb 1 10:41:39.800: :cc_free_feature_vsa freeing 31F2D358
Feb 1 10:41:39.800: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Feb 1 10:41:39.800: vsacount in free is 1
Feb 1 10:41:39.800: //7/80E2AFF20200/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Feb 1 10:41:39.800: //7/80E2AFF20200/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
Feb 1 10:41:39.800: //7/80E2AFF20200/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Feb 1 10:41:39.800: H225.0 OUTGOING PDU ::=

value H323_UserInformation ::=
{
h323-uu-pdu
{
h323-message-body releaseComplete :
{
protocolIdentifier { 0 0 8 2250 0 4 }
callIdentifier
{
guid '80E2AFF2622241C502008801C0A8D28D'H
}
}
h245Tunneling FALSE
}
}

 

Feb 1 10:41:39.800: H225.0 OUTGOING ENCODE BUFFER::= 2580060008914A00041100110080E2AFF2622241C502008801C0A8D28D10800100
Feb 1 10:41:39.800:
Feb 1 10:41:39.800: //7/80E2AFF20200/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x29BCAAE8, Tag=0x0, Call Id=7,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
Feb 1 10:41:39.800: //7/80E2AFF20200/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Feb 1 10:41:39.800: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Feb 1 10:41:39.800: :cc_free_feature_vsa freeing 31F2D438
Feb 1 10:41:39.800: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Feb 1 10:41:39.800: vsacount in free is 0

VIP Mentor

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Hi,

There are two things that I will check..

1. Your inbound dial-peer from CUCM is matching dial-peer 0. This will not be an issue for TDM calls since the call will be modulated within the dsps. However you should address this. Configure the correct inbound dial-peer for calls coming from CUCM.

 

2. check the status of your dsps. 

show voice dsp voice

 

3. also post the status of isdn..

sh isdn status

Please rate all useful posts

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Hi all, sorry for this very late reply, I has been busy with other issues last week.

Here is the result of "show voice dsp voice"


DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT PACK COUNT
==== === == ======== ========== ===== ======= === == ========= == ===== ============
edsp 0001 01 g729r8 p 0.1 IDLE 50/0/1.1
edsp 0002 01 g729r8 p 0.1 IDLE 50/0/2.1
edsp 0003 01 g729r8 p 0.1 IDLE 50/0/3.1
edsp 0004 01 g729r8 p 0.1 IDLE 50/0/4.1
edsp 0005 01 g729r8 p 0.1 IDLE 50/0/5.1
edsp 0006 01 g729r8 p 0.1 IDLE 50/0/6.1
edsp 0007 01 g729r8 p 0.1 IDLE 50/0/7.1
edsp 0008 01 g729r8 p 0.1 IDLE 50/0/8.1
edsp 0009 01 g729r8 p 0.1 IDLE 50/0/9.1
edsp 0010 01 g729r8 p 0.1 IDLE 50/0/10.1
edsp 0011 01 g729r8 p 0.1 IDLE 50/0/11.1
edsp 0012 01 g729r8 p 0.1 IDLE 50/0/12.1
edsp 0013 01 g729r8 p 0.1 IDLE 50/0/13.1
edsp 0014 01 g729r8 p 0.1 IDLE 50/0/14.1
edsp 0015 01 g729r8 p 0.1 IDLE 50/0/15.1
edsp 0016 01 g729r8 p 0.1 IDLE 50/0/16.1
edsp 0017 01 g729r8 p 0.1 IDLE 50/0/17.1
edsp 0018 01 g729r8 p 0.1 IDLE 50/0/18.1
edsp 0019 01 g729r8 p 0.1 IDLE 50/0/19.1
edsp 0020 01 g729r8 p 0.1 IDLE 50/0/20.1
edsp 0021 01 g729r8 p 0.1 IDLE 50/0/21.1
edsp 0022 01 g729r8 p 0.1 IDLE 50/0/22.1
edsp 0023 01 g729r8 p 0.1 IDLE 50/0/23.1
edsp 0024 01 g729r8 p 0.1 IDLE 50/0/24.1
edsp 0025 01 g729r8 p 0.1 IDLE 50/0/25.1
edsp 0026 01 g729r8 p 0.1 IDLE 50/0/26.1
edsp 0027 01 g729r8 p 0.1 IDLE 50/0/27.1
edsp 0028 01 g729r8 p 0.1 IDLE 50/0/28.1
edsp 0029 01 g729r8 p 0.1 IDLE 50/0/29.1
edsp 0030 01 g729r8 p 0.1 IDLE 50/0/30.1
edsp 0031 01 g729r8 p 0.1 IDLE 50/0/31.1
edsp 0032 01 g729r8 p 0.1 IDLE 50/0/32.1
edsp 0033 01 g729r8 p 0.1 IDLE 50/0/33.1
edsp 0034 01 g729r8 p 0.1 IDLE 50/0/34.1
edsp 0035 01 g729r8 p 0.1 IDLE 50/0/35.1
edsp 0036 01 g729r8 p 0.1 IDLE 50/0/36.1
edsp 0037 01 g729r8 p 0.1 IDLE 50/0/37.1
edsp 0038 01 g729r8 p 0.1 IDLE 50/0/38.1
edsp 0039 01 g729r8 p 0.1 IDLE 50/0/39.1
edsp 0040 01 g729r8 p 0.1 IDLE 50/0/40.1
edsp 0041 01 g729r8 p 0.1 IDLE 50/0/41.1
edsp 0042 01 g729r8 p 0.1 IDLE 50/0/42.1
edsp 0043 01 g729r8 p 0.1 IDLE 50/0/43.1
edsp 0044 01 g729r8 p 0.1 IDLE 50/0/44.1
edsp 0045 01 g729r8 p 0.1 IDLE 50/0/45.1
edsp 0046 01 g729r8 p 0.1 IDLE 50/0/46.1
edsp 0047 01 g729r8 p 0.1 IDLE 50/0/47.1
edsp 0048 01 g729r8 p 0.1 IDLE 50/0/48.1
edsp 0049 01 g729r8 p 0.1 IDLE 50/0/49.1
edsp 0050 01 g729r8 p 0.1 IDLE 50/0/50.1
edsp 0051 01 g729r8 p 0.1 IDLE 50/0/51.1
edsp 0052 01 g729r8 p 0.1 IDLE 50/0/52.1
edsp 0053 01 g729r8 p 0.1 IDLE 50/0/53.1
edsp 0054 01 g729r8 p 0.1 IDLE 50/0/54.1
edsp 0055 01 g729r8 p 0.1 IDLE 50/0/55.1
edsp 0056 01 g729r8 p 0.1 IDLE 50/0/56.1
edsp 0057 01 g729r8 p 0.1 IDLE 50/0/57.1
edsp 0058 01 g729r8 p 0.1 IDLE 50/0/58.1
edsp 0059 01 g729r8 p 0.1 IDLE 50/0/59.1
edsp 0060 01 g729r8 p 0.1 IDLE 50/0/60.1
edsp 0061 01 g729r8 p 0.1 IDLE 50/0/61.1
edsp 0062 01 g729r8 p 0.1 IDLE 50/0/62.1
edsp 0063 01 g729r8 p 0.1 IDLE 50/0/63.1
edsp 0064 01 g729r8 p 0.1 IDLE 50/0/64.1
edsp 0065 01 g729r8 p 0.1 IDLE 50/0/65.1
edsp 0066 01 g729r8 p 0.1 IDLE 50/0/66.1
edsp 0067 01 g729r8 p 0.1 IDLE 50/0/67.1
edsp 0068 01 g729r8 p 0.1 IDLE 50/0/68.1
edsp 0069 01 g729r8 p 0.1 IDLE 50/0/69.1
edsp 0070 01 g729r8 p 0.1 IDLE 50/0/70.1
edsp 0071 01 g729r8 p 0.1 IDLE 50/0/71.1
edsp 0072 01 g729r8 p 0.1 IDLE 50/0/72.1
edsp 0073 01 g729r8 p 0.1 IDLE 50/0/73.1
edsp 0074 01 g729r8 p 0.1 IDLE 50/0/74.1
edsp 0075 01 g729r8 p 0.1 IDLE 50/0/75.1
edsp 0076 01 g729r8 p 0.1 IDLE 50/0/76.1
edsp 0077 01 g729r8 p 0.1 IDLE 50/0/77.1
edsp 0078 01 g729r8 p 0.1 IDLE 50/0/78.1
edsp 0079 01 g729r8 p 0.1 IDLE 50/0/79.1
edsp 0080 01 g729r8 p 0.1 IDLE 50/0/80.1
edsp 0081 01 g729r8 p 0.1 IDLE 50/0/81.1
edsp 0082 01 g729r8 p 0.1 IDLE 50/0/82.1
edsp 0083 01 g729r8 p 0.1 IDLE 50/0/83.1
edsp 0084 01 g729r8 p 0.1 IDLE 50/0/84.1
edsp 0085 01 g729r8 p 0.1 IDLE 50/0/85.1
edsp 0086 01 g729r8 p 0.1 IDLE 50/0/86.1
edsp 0087 01 g729r8 p 0.1 IDLE 50/0/87.1
edsp 0088 01 g729r8 p 0.1 IDLE 50/0/88.1
edsp 0089 01 g729r8 p 0.1 IDLE 50/0/89.1
edsp 0090 01 g729r8 p 0.1 IDLE 50/0/90.1
edsp 0091 01 g729r8 p 0.1 IDLE 50/0/91.1
edsp 0092 01 g729r8 p 0.1 IDLE 50/0/92.1
edsp 0093 01 g729r8 p 0.1 IDLE 50/0/93.1
edsp 0094 01 g729r8 p 0.1 IDLE 50/0/94.1
edsp 0095 01 g729r8 p 0.1 IDLE 50/0/95.1
edsp 0096 01 g729r8 p 0.1 IDLE 50/0/96.1
edsp 0097 01 g729r8 p 0.1 IDLE 50/0/97.1
edsp 0098 01 g729r8 p 0.1 IDLE 50/0/98.1
edsp 0099 01 g729r8 p 0.1 IDLE 50/0/99.1
edsp 0100 01 g729r8 p 0.1 IDLE 50/0/100.1
edsp 0101 01 g729r8 p 0.1 IDLE 50/0/101.1
edsp 0102 01 g729r8 p 0.1 IDLE 50/0/102.1
edsp 0103 01 g729r8 p 0.1 IDLE 50/0/103.1
edsp 0104 01 g729r8 p 0.1 IDLE 50/0/104.1
edsp 0105 01 g729r8 p 0.1 IDLE 50/0/105.1
edsp 0106 01 g729r8 p 0.1 IDLE 50/0/106.1
edsp 0107 01 g729r8 p 0.1 IDLE 50/0/107.1
edsp 0108 01 g729r8 p 0.1 IDLE 50/0/108.1
edsp 0109 01 g729r8 p 0.1 IDLE 50/0/109.1
edsp 0110 01 g729r8 p 0.1 IDLE 50/0/110.1
edsp 0111 01 g729r8 p 0.1 IDLE 50/0/111.1
edsp 0112 01 g729r8 p 0.1 IDLE 50/0/112.1
edsp 0113 01 g729r8 p 0.1 IDLE 50/0/113.1
edsp 0114 01 g729r8 p 0.1 IDLE 50/0/114.1
edsp 0115 01 g729r8 p 0.1 IDLE 50/0/115.1
edsp 0116 01 g729r8 p 0.1 IDLE 50/0/116.1
edsp 0117 01 g729r8 p 0.1 IDLE 50/0/117.1
edsp 0118 01 g729r8 p 0.1 IDLE 50/0/118.1
edsp 0119 01 g729r8 p 0.1 IDLE 50/0/119.1
edsp 0120 01 g729r8 p 0.1 IDLE 50/0/120.1
edsp 0121 01 g729r8 p 0.1 IDLE 50/0/121.1
edsp 0122 01 g729r8 p 0.1 IDLE 50/0/122.1
edsp 0123 01 g729r8 p 0.1 IDLE 50/0/123.1
edsp 0124 01 g729r8 p 0.1 IDLE 50/0/124.1
edsp 0125 01 g729r8 p 0.1 IDLE 50/0/125.1
edsp 0126 01 g729r8 p 0.1 IDLE 50/0/126.1
edsp 0127 01 g729r8 p 0.1 IDLE 50/0/127.1
edsp 0128 01 g729r8 p 0.1 IDLE 50/0/128.1
edsp 0129 01 g729r8 p 0.1 IDLE 50/0/129.1
edsp 0130 01 g729r8 p 0.1 IDLE 50/0/130.1
edsp 0131 01 g729r8 p 0.1 IDLE 50/0/131.1
edsp 0132 01 g729r8 p 0.1 IDLE 50/0/132.1
edsp 0133 01 g729r8 p 0.1 IDLE 50/0/133.1
edsp 0134 01 g729r8 p 0.1 IDLE 50/0/134.1
edsp 0135 01 g729r8 p 0.1 IDLE 50/0/135.1
edsp 0136 01 g729r8 p 0.1 IDLE 50/0/136.1
edsp 0137 01 g729r8 p 0.1 IDLE 50/0/137.1
edsp 0138 01 g729r8 p 0.1 IDLE 50/0/138.1
edsp 0139 01 g729r8 p 0.1 IDLE 50/0/139.1
edsp 0140 01 g729r8 p 0.1 IDLE 50/0/140.1
edsp 0141 01 g729r8 p 0.1 IDLE 50/0/141.1
edsp 0142 01 g729r8 p 0.1 IDLE 50/0/142.1
edsp 0143 01 g729r8 p 0.1 IDLE 50/0/143.1
edsp 0144 01 g729r8 p 0.1 IDLE 50/0/144.1
edsp 0145 01 g729r8 p 0.1 IDLE 50/0/145.1
edsp 0146 01 g729r8 p 0.1 IDLE 50/0/146.1
edsp 0147 01 g729r8 p 0.1 IDLE 50/0/147.1
edsp 0148 01 g729r8 p 0.1 IDLE 50/0/148.1
edsp 0149 01 g729r8 p 0.1 IDLE 50/0/149.1
edsp 0150 01 g729r8 p 0.1 IDLE 50/0/150.1
edsp 0151 01 g729r8 p 0.1 IDLE 50/0/151.1
edsp 0152 01 g729r8 p 0.1 IDLE 50/0/152.1
edsp 0153 01 g729r8 p 0.1 IDLE 50/0/153.1
edsp 0154 01 g729r8 p 0.1 IDLE 50/0/154.1
edsp 0155 01 g729r8 p 0.1 IDLE 50/0/155.1
edsp 0156 01 g729r8 p 0.1 IDLE 50/0/156.1
edsp 0157 01 g729r8 p 0.1 IDLE 50/0/157.1
edsp 0158 01 g729r8 p 0.1 IDLE 50/0/158.1
edsp 0159 01 g729r8 p 0.1 IDLE 50/0/159.1
edsp 0160 01 g729r8 p 0.1 IDLE 50/0/160.1
edsp 0161 01 g729r8 p 0.1 IDLE 50/0/161.1
edsp 0162 01 g729r8 p 0.1 IDLE 50/0/162.1
edsp 0163 01 g729r8 p 0.1 IDLE 50/0/163.1
edsp 0164 01 g729r8 p 0.1 IDLE 50/0/164.1
edsp 0165 01 g729r8 p 0.1 IDLE 50/0/165.1
edsp 0166 01 g729r8 p 0.1 IDLE 50/0/166.1
edsp 0167 01 g729r8 p 0.1 IDLE 50/0/167.1
edsp 0168 01 g729r8 p 0.1 IDLE 50/0/168.1
edsp 0169 01 g729r8 p 0.1 IDLE 50/0/169.1
edsp 0170 01 g729r8 p 0.1 IDLE 50/0/170.1
edsp 0171 01 g729r8 p 0.1 IDLE 50/0/171.1
edsp 0172 01 g729r8 p 0.1 IDLE 50/0/172.1
edsp 0173 01 g729r8 p 0.1 IDLE 50/0/173.1
edsp 0174 01 g729r8 p 0.1 IDLE 50/0/174.1
edsp 0175 01 g729r8 p 0.1 IDLE 50/0/175.1
edsp 0176 01 g729r8 p 0.1 IDLE 50/0/176.1
edsp 0177 01 g729r8 p 0.1 IDLE 50/0/177.1
edsp 0178 01 g729r8 p 0.1 IDLE 50/0/178.1
edsp 0179 01 g729r8 p 0.1 IDLE 50/0/179.1
edsp 0180 01 g729r8 p 0.1 IDLE 50/0/180.1
edsp 0181 01 g729r8 p 0.1 IDLE 50/0/181.1
edsp 0182 01 g729r8 p 0.1 IDLE 50/0/182.1
edsp 0183 01 g729r8 p 0.1 IDLE 50/0/183.1
edsp 0184 01 g729r8 p 0.1 IDLE 50/0/184.1
edsp 0185 01 g729r8 p 0.1 IDLE 50/0/185.1
edsp 0186 01 g729r8 p 0.1 IDLE 50/0/186.1
edsp 0187 01 g729r8 p 0.1 IDLE 50/0/187.1
edsp 0188 01 g729r8 p 0.1 IDLE 50/0/188.1
edsp 0189 01 g729r8 p 0.1 IDLE 50/0/189.1
edsp 0190 01 g729r8 p 0.1 IDLE 50/0/190.1
edsp 0191 01 g729r8 p 0.1 IDLE 50/0/191.1
edsp 0192 01 g729r8 p 0.1 IDLE 50/0/192.1
edsp 0193 01 g729r8 p 0.1 IDLE 50/0/193.1
edsp 0194 01 g729r8 p 0.1 IDLE 50/0/194.1
edsp 0195 01 g729r8 p 0.1 IDLE 50/0/195.1
edsp 0196 01 g729r8 p 0.1 IDLE 50/0/196.1
edsp 0197 01 g729r8 p 0.1 IDLE 50/0/197.1
edsp 0198 01 g729r8 p 0.1 IDLE 50/0/198.1
edsp 0199 01 g729r8 p 0.1 IDLE 50/0/199.1
edsp 0200 01 g729r8 p 0.1 IDLE 50/0/200.1

Warning! DSPs1, in slot 0 are using non-default firmware from flash:
This is not recommended, the default version is 26.3.8

----------------------------FLEX VOICE CARD 0 -----------------------
-------
*DSP VOICE CHANNELS*

CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending
LEGEND : (bad)bad (shut)shutdown (dpend)download pending

DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
SP2600 001 01 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 02 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 03 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 04 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 05 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 06 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 07 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 08 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 09 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 10 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 11 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 12 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 13 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 14 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 15 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 16 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 17 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 18 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 19 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 20 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 21 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 22 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 23 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 24 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 25 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 26 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 27 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 28 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 29 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 30 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 31 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 32 None 0.0.0 bad idle 0 0 0 0/0
------------------------END OF FLEX VOICE CARD 0 ----------------------------

The ISP suspected an issue with DSP component in the gateway. We replaced it by a new one unsuccessfully.

I don't think there is any problem with the configuration since I compared it to a 2 years-old backup and saw no difference.

I'm going to try to set up T0 lines (2 channels) on this gateway and see how it goes.

Even the ISP says the E1 works fine, I'm not really sure it does...

VIP Mentor

Re: External calls not working with Cisco Gateway 2811 connected to E1 line

You have bad dsps on the gateway.. This needs to be aorted first. Your dsps is what is used to modulate your voip calls to the TDM channels. I am not sure what you mean by they tried to replace the dsps unsuccesfully. When they replaced the dsps did it still show a state of bad?

 

DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
SP2600 001 01 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 02 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 03 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 04 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 05 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 06 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 07 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 08 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 09 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 10 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 11 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 12 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 13 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 14 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 15 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 16 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 17 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 18 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 19 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 20 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 21 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 22 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 23 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 24 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 25 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 26 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 27 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 28 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 29 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 30 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 31 None 0.0.0 bad idle 0 0 0 0/0
SP2600 001 32 None 0.0.0 bad idle 0 0 0 0/0

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Re: External calls not working with Cisco Gateway 2811 connected to E1 line

Sorry I replaced this module :

NAME: "PVDM3 DSP DIMM with 32 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 32 Channels"
PID: PVDM3-32 , VID: V01 , SN: FOC182641HE

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