09-28-2009 01:12 PM
Each phone supports only two expansion modules (14 buttons each expansion module). So total is 8+14+14 += 36. I need around 60 buttons on the phone.
So is there any way to get more buttons for the IP phones. Does Cisco provides any software’s which can solve this problem.
09-28-2009 02:10 PM
Hi!
The limit is 42 lines with two 7916 Expansion Modules According to:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468673.html
If you use a 7975 you can have up to 56.Unfortunantely there is no SW you can use to expand these limits.
Regards,
Teresa.
09-30-2009 10:02 AM
Thanks for your response stevens..... does Cisco provide any operator console software like "alticonsole" which is provided by Altigen.
10-01-2009 03:46 PM
There are several Attendant Consoles available depending your needs. Please check the Datasheets below for more information:
http://www.cisco.com/en/US/products/ps7282/products_data_sheets_list.html
Regards,
Teresa.
10-02-2009 07:21 AM
Hello,
Thanks for the information, are there any attendant console's for CME (small business).
Regards
Venkat
10-02-2009 02:26 PM
Hi!
There is going to be an Attendant Console for CME and UC500 that is built on the Unified Call Connector Application. That is still a
few months out at the moment (not sure of the exact date when it will be released). UCC client and server can perform most of the functions
needed in an operator console, even though the UCC client is certainly not a typical attendant console GUI. I will recommend you to contact
your Account Manager and ask about the new UCC Attendant Console for CME to see if there are any trials you can try or ask for the release
date
Regards,
Teresa.
10-05-2009 02:31 PM
There is one from ARC and it has been in the market for quite a while
ARC Express
http://www.arcsolutions.com/north_america/solutions/products/arc_express.aspx
Jaime Valencia
PDI Engineer
www.cisco.com/go/pdihelpdesk
10-07-2009 07:23 AM
Thanks Jaime, I went throught Arcsolutins for details.
Regards
Venkata
10-13-2009 12:28 AM
Hi, Teresa.
is the Attendant Console ready for CUCM 7.1 ?
And is it a part of the CUWL licens ?
Thanks
\gert
10-14-2009 05:13 AM
Does anyone know if the line limit will be increased on the phones in version 8? When you have two 7916s connected, you can only use the first screen on the second expansion unit. When I looked it up last time it was going to be corrected in "future releases" and just wondering if 8 is that release.
10-14-2009 05:13 PM
Hello John,
In checking with the team, this is addressed in Cisco Unified Communications Manager System Release 7.1(3) along with IP Phone Firmware 8.5 (3). Note that you need both the system release and the IP Phone firmware update to take advantage of the second page functionality on the 7916 Expansion Module.
Trust this helps.
Kirk McNeill
UC Solutions Marketing
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