06-11-2012 02:34 PM - edited 03-19-2019 05:04 AM
Hi All,
I have a little problem with a call handler on Unity Connection 8.5 in SCCP with my CUCM 8.5
I would like to have a greeting on only one DN when a call is forwarded on it.
I found a solution on my lab but she doesn't work on the costumer system.
I use a Hunt Pilot with Calling Transform Mask to X to identify the greeting with the forwarded routing rule CALLING NUMBER = X
On my lab,
On my costumer,
It's very estrange because i test this solution on a version 7.1 and 8.6 and i haven't this problem to change the Calling Mask for internal call.
I seen this bug CSCtn38353 but for the moment i don't sure about it.
And on the logs of the CCM i found corretly the good calling number on the Station Call Info for unity SCCP port... But, i see only the real calling number on RTMT port on unity wich is the cgpnVoiceMailbox
Any idea ?
06-11-2012 10:40 PM
Hi Matthieu,
Can you please attach the traces, for a call with the calling and called party numbers and also can you attach a screenshot of the calling number transformations.
Regards
Niket
06-12-2012 12:13 AM
06-12-2012 06:05 AM
I have found the Bug for my problem....
Need ability to route calls based on CalledParty SCCP element | |
Symptom: For Unity Connection in a SCCP/Skinny integration with overlapping dial-plans, in some situations it may not be possible for Connection to route calls to the correct mailbox.Conditions:Currently on forwarded calls for SCCP, Unity Connection routes on: 1) originalCpdnVoiceMailbox if non-zero 2) else originalCalledParty |
So, the only way that i have, it is the upgrade... ^^
10-04-2012 07:51 AM
Hi All,
The update does not have to correct my issu with the Call Handler rules...
So, i have tested the same configuration on UnityCnx 8.5SU4 and 8.6
- On 8.5SU4 : We cannot join the Call Handler on internal call
- On 8.6 : it's work fine!
Have you the same issu on UnityCnx 8.5 ?
A Call Handler with a personal greeting don't be played in internal call....
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: