09-25-2007 04:28 AM - edited 03-18-2019 07:52 PM
Hi
Ive got a problem in Unity Connection when I have selected "forward all calls to voicemail" on a phone.
Instead of the call going to the users mailbox the call is hitting a call handler that I have set up.
I have a rule in "forwarded calls" under call routing for the call handler. But unlike in Unity I cannot set the "called number" or "calling number" fields in Unity Connection.
Without these fields I cant see how I can put any rule into the "forwarded calls" section without every call matching that rule.
Anyone know I can set these options or the other option for "forwarding station".
Thanks
Michael
09-26-2007 08:03 AM
The interface for routing rules is a little different in 2.0 - from the routing rule page where you select the action, down at the bottom you'll see a section called "Routing Rule Conditions" - hit the "add new" button there and it provides the interface for editing the dialed/forwarding/calling etc... numbers
09-26-2007 08:10 AM
thanks for that. I was able to sort it that way
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide