03-25-2020 12:36 PM - edited 03-26-2020 04:46 AM
With the influx of people changing to telework they are forwarding their extensions to their cell phones. Is there a way for it to ring their phone, and if not answered have it roll over to Unity? We want to use unified messaging to place the voicemail in their mailbox instead of having them call into voicemail or have it stored on a personal service.
We have are using CUCM and Unity Version 11.5
Solved! Go to Solution.
03-25-2020 12:58 PM
Yes, but you need to configure SNR and have them stop forwarding their phones, plus play with the timers to prevent the call from going to the mobile's VM.
03-25-2020 12:58 PM
Yes, but you need to configure SNR and have them stop forwarding their phones, plus play with the timers to prevent the call from going to the mobile's VM.
03-26-2020 04:48 AM
03-26-2020 05:58 AM
Nevermind, a quick Google and it was the first search return. I'll go through the guide I found and see if it's what we are looking for. Be easier if they would just use Jabber...
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