11-10-2020 01:20 AM
Hi.
our system is
- Cisco Voice gateway - CUCM - Voice Recorder -
FXO - cisco 3925 - cucm 8.6.2 -Voice recorder
When we call outside to ip phone .ı couldn't see the caller id on the router and voice recorder.
fxo - router -sip to voice recorder
How can ı solve the problem ?
11-10-2020 03:21 AM
When calling outside means, to an external user ?
11-11-2020 12:31 AM
no outside to inside for example
ı call 05551234567 the number translate 1040 its my cti number .every thing is working but ı couldn.t see caller id .so we record the voice but ı dont know which number call us
11-11-2020 01:30 AM
What about other calls, are you getting the caller-id. If it’s fxo u need to adjust ring settings to receive the caller-id.
11-23-2020 01:20 AM
all of the call.we couldnt see caller id. 05551234567 number is our santral number.when we call this number .every thing working onlu caller id unknown
11-23-2020 01:53 AM
if you don't see the caller-ID for incoming calls on FXO, there could be two things.
11-23-2020 02:03 AM
we called ISP .they can send caller id.we saw an analoge phone.
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