our system is
- Cisco Voice gateway - CUCM - Voice Recorder -
FXO - cisco 3925 - cucm 8.6.2 -Voice recorder
When we call outside to ip phone .ı couldn't see the caller id on the router and voice recorder.
fxo - router -sip to voice recorder
How can ı solve the problem ?
When calling outside means, to an external user ?
no outside to inside for example
ı call 05551234567 the number translate 1040 its my cti number .every thing is working but ı couldn.t see caller id .so we record the voice but ı dont know which number call us
What about other calls, are you getting the caller-id. If it’s fxo u need to adjust ring settings to receive the caller-id.
all of the call.we couldnt see caller id. 05551234567 number is our santral number.when we call this number .every thing working onlu caller id unknown
if you don't see the caller-ID for incoming calls on FXO, there could be two things.