08-29-2019 05:46 AM
Hi!!
I'm trying to get the license but I don't know where to find the "virtual device identifier" of the call manager installed on a virtual machine ... can anyone help me?
08-29-2019 07:03 AM
Hi,
If you are looking to get new license file for your new phone then follow this procedure:
1. Sign in to Enterprise License Manager (ELM). Most scenarios it is the IP Address of CUCM Publisher.
2. Go to Licenses -> License Fulfillment
3. Click on Other fulfillment option -> Generate License Request
4. Copy the content of file into Cisco Licensing Portal or you can open case with licensing@cisco.com
5. Once you get license file, install it on the ELM.
08-29-2019 07:09 AM
Licenses on 10.x are not associated to the products themselves, they're associated to PLM, and then you register the product to PLM.
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