12-03-2010 09:41 AM - edited 03-19-2019 02:02 AM
Running Unity 4.0(4) on a Windows Server 2003 SP2 virtual machine (Hyper-V).
I tried to import a newly created user using Global Subscriber Manager and received the error message: "Can not import using this Subscriber Template. You have reached the license limit for one or more of the features enabled by this template's Class of Service." This error displays regardless of which template I select - Default Subscriber or Default Administrator. I did re-install Unity onto a new server in August; I don't believe I imported a new user since the new install...
I've tried the following:
Checked Unity licensing, looks good (attached - lic.bmp). Subscriber Mailboxes Total is 105, currently using 62.
Disabled both features for the Default Subscriber COS (Text-to-Speech and Unity Assistant), then tried importing new user
Deleted an old account from GSM, then tried importing new user
Checked the OU's permissions this account resides, looks fine and is inheriting
Tried importing a differnet user, same error
Ran Directory Walker, it found 1 error during Starting General System Checks:
Date/Time format problem in Configuration table:-2147467259 ([Microsoft][ODBC SQL Server Driver]
Invalid time format). Check the LastTimeModified column for all entries in the Configuration table for correct format.
Any advice would be appreciated!
Solved! Go to Solution.
12-05-2010 04:19 AM
Hi,
this error message sounds like CSCef60341 Unitydb Configuration table lastmodifiedtime value is negative
On the server please run the following SQL command, to run this command, login to Unity as the UnityAdmin account, open a command prompt and execute this Command:
osql -E -d UnityDb -Q "update Configuration set LastModifiedTime=NULL"
12-03-2010 11:29 AM
Rebooted the server. I can import the user but the error message still displays.
12-05-2010 04:19 AM
Hi,
this error message sounds like CSCef60341 Unitydb Configuration table lastmodifiedtime value is negative
On the server please run the following SQL command, to run this command, login to Unity as the UnityAdmin account, open a command prompt and execute this Command:
osql -E -d UnityDb -Q "update Configuration set LastModifiedTime=NULL"
07-26-2011 12:41 PM
Thanks, that command resolved the LastTimeModified issue.
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