cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
372
Views
0
Helpful
0
Replies
Highlighted
Beginner

Helpdesk user

Trying to configure a helpdesk user in CUCM 8.0, following the documented procedure.

Granting the rights of "User web pages", "Phone web pages" and the "User and Phone Add window" to the custom role.

User group has only this custom role and the normal "Standard CCM Admin Users".

What I have discovered is that this allows the helpdesk user to assign itself to the CUCM super admins group, not exactly what I want.

How do I stop this, still allowing the helpdesk user account to assign the "Standard CCM End Users" group to users?

0 REPLIES 0