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Explorer

How read call duration 78XX

I have a recently installed Call Manager Express  Version 10.0, with about 20 ip phones CP-7821.

Everything is running good , but my customer ( a lawyer office) needs to know the call duration of every call.

From the 7821 I am unable to figure out how read duration of the old calls.

Is there any way from CME GUI to provide this information to my customer??

 

Best regards

Enrique Villasana

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Hall of Fame Cisco Employee

Enable CDR for them.

HTH

java

if this helps, please rate
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