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How to change main greetings CUCA

jguremka1
Level 1
Level 1

I have in Call Management>System Call Handlers Opening Greetings that is not assigned to any extension. Would like to change that greeting. How can I do that? Thank You.

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Click on the play/record button under the greeting you want to change

HTH

java

if this helps, please rate

thanks again, I tried that but looks like java is messed up or it has to use specific version ..... :(

 

Thx

Sadly the Java version requirements get extremely annoying!

You could always try using Unity connection Audiotext Manager or assign an owner and a temp extension to change it by dialing in.

 

Gareth

What is the Unity Connection version?

A few defects,

CSCum81926 - Media Master not working properly on Internet Explorer with java 7 
CSCug57088 - Cisco PCA Greetings Page Java Errors with JRE 7
CSCuo44795 - Media Master Java Error: Missing Required Permission manifest attribute
CSCug94328 - Not able to save recording in CPCA recorded via computer over Java 7 
CSCuo66204 - UC: Media Master issue 
CSCtw45908 - Trap call not woking on build CUC: 9.0.0.67 
CSCuo94694 - Media Master jar signing Certificate expiry issue 
CSCue74920 -  Media Master Playback& Recording and Help not working with win 7/java 7 

 

You can try this,

Go to Control Panel > Java > Advanced Tab > Disable Verification

Or Lower Security Settings.