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How to reset the voicemail password for 7800 IP Phone

Can someone explain how to reset a VM password for the 7800 IP Phone?

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Jaime Valencia
Hall of Fame Cisco Employee

That has nothing to do with the phone, that is done in your voicemail system, if you're an end user, reach out to your IT department for this.

HTH

java

if this helps, please rate

As James stated earlier, the voicemail password is a function of Unity Connection. Reset will have to be done using the Unity admin or self-care function, CUCM self-care has a link to Unity self-care portal, or PCP (if used) admin UI or self-care portal can reset the password or unlock the voicemail box.

 

You have options :)

 

Regards

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