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hasunm522
Beginner

How to take sFTP failed logs on cucm

When I 'm trying to add a backup device under DRS it fails with an error (update failed : unable to access sftp server. Please ensure the username and password are correct.)

 

I need to find the logs for the issue. Can I collect logs for sftp in RTMT. ??? 

1 ACCEPTED SOLUTION

Accepted Solutions
Aeby Vinod
Participant

Along with packet captures pull simultaneous DRF master and local logs to see from an application point of view on what happens when the SFTP connection is tried to be established.

https://supportforums.cisco.com/t5/collaboration-voice-and-video/packet-capture-on-cucm-appliance-model/ta-p/3118507

Please rate if you find this helpful.

Regards,
Aeby




Please rate if you find this helpful.

Regards,
Aeby

View solution in original post

2 REPLIES 2
Jaime Valencia
Hall of Fame Cisco Employee

If you want to look at the specific protocol and what happens, you'd need a packet capture.

HTH

java

if this helps, please rate
Aeby Vinod
Participant

Along with packet captures pull simultaneous DRF master and local logs to see from an application point of view on what happens when the SFTP connection is tried to be established.

https://supportforums.cisco.com/t5/collaboration-voice-and-video/packet-capture-on-cucm-appliance-model/ta-p/3118507

Please rate if you find this helpful.

Regards,
Aeby




Please rate if you find this helpful.

Regards,
Aeby

View solution in original post

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