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IM and Presence - Presence Engine Core Dump

gpsriramdc
Level 4
Level 4

Hi ,

Getting frequent core dump on Presence engine services... We have 2 nodes in the cluster running 11.0.1.10000-6.

This is occurring on the secondary node only where no users assigned.

286168 KB 2017-06-07 12:31:50 core.4084.6.pe.1496827910
281096 KB 2017-06-02 21:12:21 core.31077.6.pe.1496427141
275436 KB 2017-06-27 11:12:43 core.11315.6.pe.1498551163
275464 KB 2017-06-29 10:57:38 core.31155.6.pe.1498723058

couldn't find the root cause of this..   I have attached the backtrace of the latest core dump. Please help.

Thanks in Advance...

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

You probably want to open a TAC so they can look at this.

HTH

java

if this helps, please rate