IMP Subscriber Installation

[YAARUB F. MILAD]

Hello Experts,

I am having trouble with IMP subscriber.  Usually I install clusters using answer files and things go smooth 

this time the ESXI version is 6.7 and has an issue with the floppy disk. anyways this is not the issue 

now during the installation everthing goes smooth until we start installing IMP subscriber the below issue appears mid

installation:

 critical error 

the installation has encountered an unrecoverable error.

please see picture attached 

[Jonathan Schulenberg]

Just to state the obvious: ESXi 6.7 is not supported by any currently available release of IM&P.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/cisco-collaboration-virtualization.html

Your best bet is to pull the traces using the serial port. You’ll need to power off the VM, add a serial port directed at a file, power the VM on until it returns to the failed install screen, point the serial port at a new file (some garbage output is sent during boot), dump the logs, shutdown the VM, download the file, and export it *twice* using 7-zip. This should unpack the log partition, including the install.log file. Read through that and look for hints of what might have gone wrong. Sometimes it’s pretty obvious.