Incoming call name not show on analog phone

[akram.root]

Hello all,

I nedd your help please !

I have a cucm 12.5 integrated with VG-323 with protocol SCCP. all work fine , but i can't see the name of caller when i have a incoming call on analog phone.

Could you help me please ?

Best regards

Akram 

[Sadav Ansari]

Hi Akram,

Is this incoming calls are internal or external call ?

having issue all incoming calls or any specific ?

[akram.root]

Hi , for internal call.

[Nithin Eluvathingal]

The analogue phone which you use, Does it support displaying caller-Name ?

Commonly seen Analogue phones display only caller Number. 

[akram.root]

Hi , this analog phone support displaying caller-name.

for more detail i would like to see the caller name for internal call not external call , is that possible ?

Best regards

[Sadav Ansari]

Hi,

See the below link for your reference.

https://www.cisco.com/c/en/us/support/docs/voice/analog-signaling-e-m-did-fxs-fxo/23444-callerid-name-del.html

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[Nithin Eluvathingal]

What you Mean by VG-323, AFAIK there is no VG 323 model available from Cisco.

Since the FXS ports  are configured as SCCP the configuration are same as a normal IP phone in CUCM.  if the analogue phones support it should display the caller name. I have hotels  running on VG with analogue phones but all are without Display..

The document other member shared is not related your scenario. 

[Nithin Eluvathingal]

Caller ID Displays calling number, caller name, and time of call.

Administrator activates on the Cisco call-control system. Time stamp is from the Cisco voice gateway. Note To display the caller ID when caller ID is supported by the local telco provider, an administrator must use the caller id enable command on the appropriate Cisco voice gateway port.

Cisco Unified Communications Manager For feature information, see the “Caller Identification and Restriction” section of the “Understanding Route Plans” chapter under “Dial Plan Architecture” in the Cisco Unified Communications Manager System Guid e. Cisco Unified CME For caller-ID display on local calls (calls between FXS ports and IP phones registered to the same Cisco Unified CME router): To configure, see “SCCP: Configuring Phones on SCCP Controlled Analog (FXS) Ports” in the Cisco Unified CME Administration Guid e. For restricting or blocking caller-ID display: To configure, see “How to Configure Caller-Id Blocking” in the Cisco Unified CME Administration Guide.

https://www.cisco.com/c/en/us/td/docs/ios/voice/fxs/configuration/guide/15_1/fxs_15_1_cg_book/fxssccpsplmft.html