05-08-2013 12:25 PM - edited 03-19-2019 06:43 AM
Hi
I have the following problem with two extensions in CallManager 8.5.1, this issue takes place randomly.
When I call to extension 2251 (7911 IP phone) in stead of ringing on it, it rings extension 2242 (7911 IP phone).
I have already checked call forwards, hunt list but I did´nt find any reason that make this behavior.
Something similar happen when I dial extension 2250 (7912 IP Phone), the extension 2576 (7911 IP phone) rings instead of extension 2250.
anyone can help me
regards
05-08-2013 02:39 PM
Use Dialed Number Analyzer to analyze the call path and see if there are multiple possible paths that might overlap, etc.
Chris
05-08-2013 10:22 PM
Hey mate,
did you notice if its affecting internal or external calls only? translations on the GW will not be catched on DNA.
HTH
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