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InformaCast 8.3 Basic Paging fails with Were sorry no devices could be activated. Your broadcast will not be completed.

Jason Aarons
Level 6
Level 6

‎09-26-2013 03:34 PM - edited ‎03-19-2019 07:20 AM

I setup InformaCast 8.3 Basic Paging with CallManager 9.1 using SIP 7965 phones.  The 7965s are in a Recipient Group with a DialCast number setup for that Recipient Group;

When I dial the CTI Route Point I hear;

Welcome to the  Singlewire Informacast System...ding..ding

Were sorry no devices could be activated. Your broadcast will not be completed.

7 people had this problem
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15 Replies 15

Narayan Dev Sarma
Spotlight
Spotlight
In response to Brian Meade

‎05-22-2015 07:51 AM

Yeah...all the parameters mentioned in the installation guide needs to be enabled...but this option to enable "Send Commands to Phones By JTAPI" is not mentioned..Because even if you have web enabled it will not worked...I have tried this...

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