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Inicial Announcement Configuration - Only the firt call hears it.

I set up a welcome message and uploaded it with no problem.
I set up a Music On Hold Audio Source with an initial annuncement of the audio file I loaded. The problem is, that when the first call enters it passes the greeting that I have collected,
If I enter a second call, at the same time, it passes the default welcome greeting of the call manager. What can be missing?

CUCM 11.5

thanks.

1 Accepted Solution

Accepted Solutions

Chris Deren
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Hall of Fame

Did you upload the .wav files on each MOH server in your cluster?

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2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

Did you upload the .wav files on each MOH server in your cluster?

Thank You Chris!!!

 

although it appears on the second server, it was only resolved after uploading the .wav file in subscriber

Thank you. again.