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Inova Solutions QReader

gcobby
Level 1
Level 1

‎09-20-2011 06:48 AM - edited ‎03-19-2019 03:38 AM

Hi,

I wonder if anyone can help. I have recently upgraded a clients CallManager to version 7 and UCCX to version 7. They have some Inova Solutions Qreader Wallboards that were running with their UCCX 4.0.5 servers. I have tried to redirect the wallboards to the new UCCX 7 servers but it is not working.

The model of the QReader is the M4.

Has anyone got these working with UCCX 7, I have setup the Real Time Snapshot Writing configuration for the wallboard however I receive an "Operation Failed An error was encountered during authenticaiton"

Are there any additonal settings required on the UCCX server?

Thanks

Glen

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lschmelter
Level 1
Level 1

‎09-20-2011 08:48 AM

Hi Glen,

I can help with this.  Give me a call.

Thanks,

Linda Schmelter

Lead Customer Account Manager

Inova Solutions  •  Instant Awareness. Informed Action.

800.637.1077 ext 8129 (desk)

434.531.1055 (cell)

www.inovasolutions.com

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