cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3271
Views
0
Helpful
1
Replies
Highlighted
Beginner

Integrating an Analog Mitel Voicemail System with Cisco UC

Is it possible to integrate an existing analog Mitel voicemail system with a Cisco Unified Communications infrastructure? Some users may want to continue to use the old analog voicemail system instead of Unity, therefore I am looking to see if it is possible to integrate the existing analog Mitel voicemail system for only a specific subset of users. The users would have their own IP phone and be registered in Communications Manager, they would just like to utilize the Mitel analog voicemail system.

The current Mitel analog voicemail system is Release 12, build 12.0.1.28.01. It lives on an HP server with an analog converter. I'm confirming if the voicemail system supports VPIM or AMIS.


Thanks!

1 REPLY 1
Beginner

Re: Integrating an Analog Mitel Voicemail System with Cisco UC

The voicemail system you're referring to is more than likely using an inband-DTMF over analog lines type of interface to the PBX, which is not supported by Cisco UCM.

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards