You probably will not be able to find a 3rd party solution for what you are looking for. All CDR records are recorded in CCM, then they are FTPd out to an external file structure. 3rd party software will then have access to the flat file to calculate more complete CDR records for billing purposes. CDR's will not be able to go back into CCM, turn off call routing for a paticular DID if they are over their limit, etc.
Most CDR systems do have the ability to notify if a number is dialed or an amount of minutes is reached to a manager or person. This has been around for awhile. But the mechanics of having the CDR software actually access to the SQL database to update records is virtually impossible. And now with CCM 5.x, the database is not SQL so you really have no access to it.
Stick with the CDR, billing, and notification, you should be fine with any 3rd party CDR. (WinCall, CommView, VxTracker, etc)
Les stations de radio en ligne sont devenues l'une des formes de partage des médias les plus populaires dans la ecouter radio en ligne société d'aujourd'hui. La radio Internet est maintenant disponible sur tous les principaux modems de câbles et sans fil ...
This document describes the details about the Cisco Collaboration Endpoint software upgrade error “File too large”, and guides through the possible workarounds to upgrade the endpoint to the desired version.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...