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Ip communicator licensing in UC9

esanvalero
Level 4
Level 4

I'm configuring a new UC system. We're using 6921, 7942 and ip communicator phones.

We expected to consume one Basic license for the 6921 and one Enhanced license for each 7942 and ip communicator phones.

But the license usage report is assigning any ip communicator as an "advanced" license type.

The UC version used is 9.0.1.10000-37

Reading the licensing guide, we expected that an enhanced license will allow the user to use any device except some telepresence solutions.

So... what's the problem?

1 Reply 1

skilambi
VIP Alumni
VIP Alumni

Unfortunately ELM 9.0 was created before all the licensing changes went into effect hence it has advanced which doesn’t exist. It is best for you to move to 9.1, ELM 9.1 will allow you then see the correct mapping. If you installed ELM co resident with CUCM then CM has to be upgraded. If you installed ELM separate from CUCM you can upgrade ELM to 9.1 and it should show the correct mapping without needing to upgrade CUCM

Thanks

Srini

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