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Ip phone 7911 Line Text Label can't display chinese

My customer use Callmanager 6.1.5.13900 version, Already install cm-locale-zh_CN-6.1.3.3000-1.cop.sgn file in the callmanager. ip phone setting user locale select chinese.

customer want to display chinese name in phone, i found Directory Number Configuration can select Line Text Lable. I set chinese name.but displayer Unrecognizable Code in 7911 and 7912G. If I wrote english name,It display fine. I set chinese name,ip phone 7945 and 7975 display is ok.anyone have ideas?

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