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julio
Beginner

IP Phone answering thru Citrix

Cisco amigos,

I'm just wondering if anyone knows of anything regarding this topic. Is it possible to answer calls using any means in a citrix session?

2 REPLIES 2
ivillegas
Frequent Contributor

Webdialer works great over citrix. It needs some SOAP programming to have the dialbutton in outlook. You need to program an outlook plug-in. If you use telesnap or xphone or another client based solution, you can indeed show some CTI- like functionality even under citrix.

we have 7960/7070 phones with CCM v.4x and unity 4.x. will these work?

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