cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
345
Views
0
Helpful
3
Replies
Highlighted
Beginner

IP Phone registers and waiting for services

HI All 

unable to register ip phone on cucm 11  .The phone is getting registered in the devices list but on the phone it gives the ext number and moving to   services tab and asking to select services .

It is newly installed PUB 

screen shot attached for your reference.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Beginner

You are hitting Default Idle URL. You can find it in User Management > User/Phone Add > Universal Device Template > Auto-registration Template >  Service Configuration Settings.

For more info google or look here:

https://supportforums.cisco.com/discussion/12300946/default-idle-url-phones-cucm-10

View solution in original post

3 REPLIES 3
Highlighted
Beginner

You are hitting Default Idle URL. You can find it in User Management > User/Phone Add > Universal Device Template > Auto-registration Template >  Service Configuration Settings.

For more info google or look here:

https://supportforums.cisco.com/discussion/12300946/default-idle-url-phones-cucm-10

View solution in original post

Highlighted

This is a correct statement.

Please rate useful posts and mark answers as correct if applicable.

Please rate useful posts and mark answers as correct if applicable.
Highlighted
Cisco Employee

Go to the phone page in CM, look for Idle field under External Data Locations Information and remove the entry which is in there followed by reset of phone that should resolve the issue.

Regards

Deepak