I found out the problem with the CCX-70-CM-Bundle that is shipped with the CUCM7.1.2 is that IPCCX 7.0 is windows based and can not be loaded co resident with CUCM as of versision 5.0 (1st Linux version).
The CCX-70-CM-Bundle needs to be loaded onto a Windows server. Then IPCCX can be configured on the CUCM7.1.2 system via the CTI ports for IPCCX.
TAPS no longer gets run from the publisher but runs on the IPCCX server. So if you don't have a spare Windows server that will support IPCCX 7.0 you are out of luck.
CCX-85-CM-Bundle is for IPCCX version 8.5 which is a Linux version of IPCCX but you will have teh same problem you need to run it on a seperate server.
Hello guys,As I have read the Facebook messenger could integrate with UCCX to handle chat as webchat support,. there is a webhook on Facebook that instructed us to write the CCP URL with HTTPS as a Callback URL after writing the tokens from UCCX to FB and...
You can use the CLI command 'show risdb query sip' to check the status of SIP Trunks on Cisco Unified Communications Manager (Unified CM, CUCM).
admin:show risdb query sip
----------- SIP Information -----------
Number of SIP entries: 1
I am currently working on separating our Contact Center users from our Corporate Users via LDAP Custom Filters so that we can apply specific Feature Group Template to our Contact Center users and a specific template to our Corporate users. I did not...