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IPMA error page

ivan aguilar
Level 1
Level 1

Hi All

I have a TAC opened 2 weeks ago with Cisco about a problem with IPMA and seems it will take longer than expected, may be some have any idea or has had a similar issue. The problem is:

From any assistant phone configured with IPMA service, once has log in in the phone, when they try to access boss phone they receive a error attached in this post.

We tried restart, change to other server, collect traces, and seems that when CUCM receive the query from a phone to access boss, that packet is dropped, we still dont know if any firewall could be doing that, customer said not.

When I try to see the URL with the MAC of Assistant I receive an XML web page with the error, as well attached.

Any idea where could be the problem?? thanks!

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