cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
380
Views
0
Helpful
3
Replies
andrew.schaefer
Beginner

Is it possible to change a VM box to greeting only in CUC 8.5

We have a user who is going on leave and they would like to leave their message greeting in place, but would like to turn off the ability for callers to leave them an actual voicemail.  Is there a way to disable that functionality for this one user?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Rob Huffman
Hall of Fame Community Legend

Hi Andrew,

For many of our Users we set the under

the Alternate Greeting section (Edit). For these people they control if Messages are

accepted by what Greeting they record. So the user could just record an Alternate greeting

before going on leave.

Or you could go to the active greeting for the user in question and change

the "after greeting action".

Just a thought

Cheers!

Rob

"Celebration it's around us, every nations, all around us.
Singin' forever young, singin' songs underneath that sun" - K'naan

View solution in original post

3 REPLIES 3
Rob Huffman
Hall of Fame Community Legend

Hi Andrew,

For many of our Users we set the under

the Alternate Greeting section (Edit). For these people they control if Messages are

accepted by what Greeting they record. So the user could just record an Alternate greeting

before going on leave.

Or you could go to the active greeting for the user in question and change

the "after greeting action".

Just a thought

Cheers!

Rob

"Celebration it's around us, every nations, all around us.
Singin' forever young, singin' songs underneath that sun" - K'naan

View solution in original post

Rob,

That took care of it.  Thank you very much!

Andrew

Rob Huffman
Hall of Fame Community Legend

Hey Andrew,

You are most welcome my friend

Cheers!

Rob

"Celebration it's around us, every nations, all around us.
Singin' forever young, singin' songs underneath that sun" - K'naan

Content for Community-Ad

Spotlight Awards 2021