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michaelfine77
Beginner

Jabber click to call on Microsoft applications

I am trying to get click to call working from Microsoft Word/Excel with Jabber for Windows and having a hard time. It was working with the CUPC client, but not since chaning client to Jabber. I have played around with the smart tags in Office/Excel and cannot get it to work.

CUCM version 8.6.2

CUPS version 8.6.3

Jabber for Windows version 9.0.1

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Rob Huffman
Hall of Fame Community Legend

Hi Michael,

I did find this recent thread;

https://supportforums.cisco.com/message/3635109#3635109

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

View solution in original post

7 REPLIES 7
Rob Huffman
Hall of Fame Community Legend

Hi Michael,

There is an actual Jabber Sub-community here

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/jabber

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

Thanks Rob, I did find the jabber sub community and did not find anything that matched the issue we are having. I will keep looking around.

Hi

Till Now This feature is not present in Jabber.

Regards

Ronak Patel

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Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Ronak,

By "Til now" do you mean this is not possible, or it is now possible? The CUPC client had a snap-in to Microsoft Office applications and the click to call option was available so I would be surprised if that feature is not available with Jabber.

Rob Huffman
Hall of Fame Community Legend

Hi Michael,

I did find this recent thread;

https://supportforums.cisco.com/message/3635109#3635109

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

View solution in original post

Thanks Rob,

I saw that one but thought the post date was 2007 so was looking for more recent information. The post was entered this past May so hopefully with newer revisions set to come out, this feature will be added. It's too bad as CUPC could do the click to call.

I was at the Jabber road show today and verified that click to call is only supported in Outlook and Sharepoint currently, but it is on the roadmap.

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