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Beginner

jabber expressway authentication failed

hello, we are using Expressway E & C with jabber.

from the internet we are able to login to jabber but the phone service  is not able to connect .

on Expressway E we get the below error:

tvcs: Event="Authentication Failed" Service="SIP" Src-ip="192.168.55.254" Src-port="19104" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2017-11-15 09:45:03,098"

and on the jabber application under phone service we are getting cannot connect to UCM server, check your internet settings.

2 REPLIES 2
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Beginner

we managed to fix it, we regenerated the license and CA 

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Hello

I have same issue. Could you tell what certificate was updated ?