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jabber for android, no list of meetings and no webex enabled.

hi guys,

 

its a new installation. in testing mode.  uc apps 11.5.  jabber 12.0.  basically adroid jabber doesn't show list of meetings in the meeting tab.  also the webex doesn't show up.  its a cloud webex.  however, windows PC jabber works well for meeting /webex.   IMP is integrated with exchange ( as gateway) directly (IMP does have email server certs) and its a green check.

 

anything I am missing here?

 

thanks a bunch

vijay

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Collaborator

Hi there

Could you try adding the Domain name into the BOT Product Specific Configuration Layout field and see that helps.

 

Also you could create a  jabber-config.xml for your andriod devices using the file generator, upload to the TFTP, Restart TFTP, signout,Reset and signin back to the device

 

https://supportforums.cisco.com/t5/collaboration-voice-and-video/jabber-config-file-generator/ta-p/3112597

 

 

Hope this Helps

Cheers
Rath!

***Please rate helpful posts***

 

 

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its now registered as BOT with domain provided. but same issue with meeting tab not populated with list of meetings. to be honest the meeting tab shows the the person's personal email meeting list instead of their work MS exchange meeting list. even though "Include meeting information in presence(Requires Exchange Presence Gateway to be configured on CUCM IM and Presence server) is checked on cucm end user and exchange presense gw is configured.

also no webex even though service profile has webx cloud integration is in place.........windows Jabber shows all good.
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ever get this figured out? running into same issue!

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hey,

 

if iPhone/adroid has an email app then jabber should grab it from there as it does for windows.  it doesn't directly connect with exchange server to list the meetings.  so make sure the phone has email app with email setup properly and working for calendar.

my issue was that customer is using a citrix secure mail (an app).  not supported. 

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