Jabber for Windows 9.7 IM problem

[tlienskt]

I am testing the new Jabber for Windows 9.7.  On previous version when I double click on the contact it would let me IM them.  Now when I double click it automatically calls and there is no option for IM.

[George Thomas]

Thats interesting, not seeing that issue. Does that contact have an IM address? (Right click on contact and click on view profile)

[tlienskt]

Yes everything is correct.  I was looking for a setting or something but don't see one.

[tlienskt]

Here is a screenshot of the options I am seeing.  No chat in 9.7  weird.

[George Thomas]

Weird. Is this happening for all users in your contact list? Do the remote users have you as blocked under Privacy? 

[tlienskt]

Yes happening for everyone in my contact list.  We only use it in house so no remote users.  Inside my domain , allow everyone is selected.

[George Thomas]

Sorry, out of ideas. :(

[tlienskt]

Uninstalled and Installed 9.6.1 and all is good with this one.  Will wait till they release an update.

[Amit Kumar]

i tested with J4W 9.7 and there is no issue in fetching the chat option also double click results in getting the chat screen up; what i need to know from you is did you make sure post the installation of the J4W 9.7 the contact section retained the IM address ?