Jabber is using he 3g or Wifi interface IP address to register into the CUCM instead of the tunnel interface IP address.

[renji joy]

Hello Team,

We having an issue with Jabber voice 9.x with call manager 8.5.

while we are calling from outside through vpn connect  there is one way audio issue.ip phone user can hear the audio from the jabber user.

But opposite side there is no audio.Also we are not able make the call from the ip phone (Desk phone).

We have found that while try to connect from 3g or different network I’ve found that the Cisco Jabber Voice is using the 3g or Wifi interface IP address to register into the CUCM instead of the tunnel interface IP address.

As a result, the phone is registered but there is one way audio for all calls.

Is there any possibility to force the ip address of an application or the phone? Any ideas any workaround?

Any Suggestions

Thanks in Advance..

[renji joy]

Hello Team,

Is there any solution for the same...

Thanks in Advance

[woutervd59]

Same problem here, any update on this?

[renji joy]

Hello,

Can you try to use the Samsung any connect vpn client and try,

AnyConnect for Samsung KNOX

[woutervd59]

Hi, unfortunately the same behaviour with this vpn client.

tried both ICS+ and Samsung knox anyconnect client

[renji joy]

my problem has been solved with samsung any connect vpn..