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Jabber presence status "on a call" not working with SIP secure Trunk CUCM <-> IMP

Hi,

when we are running the SIP trunk between CUCM and IMP in secure mode the presence status in Jabber will not change to "on a call" although the SIP trunk is in Full service.

When we change the SIP trunk back to unsecure the status "on a call" is working.

What could be the problem for this issue?

BR

Michael

2 REPLIES 2
Hall of Fame Cisco Employee

I'm not even sure that's

I'm not even sure that's supported, I've heard of someone trying the same before, and he got the same outcome.

None of the CUCM/IM&P integration guides outline the option to use a secure SIP trunk for the integration, they use a regular SIP trunk as only the phone status is exchanged on it.

The rule of thumb is that we document what we support.

HTH

java

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Cisco Employee

I don't think its supported.

I don't think its supported. There is already a bug for this. Refer below :

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCud62757/?reffering_site=dumpcr

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