Hi,
We have two locations one is configured for 3 digit dialing and the other configured for 5 digit dialing. Calls between users with 3 digit extensions and 5 digit extensions are good two way audio is present. Calls between users with 5 digit extensions at the same location are experiencing one way audio over a VPN connection. We are using Jabber 11.x, CUCM/Presence 10.5.x. I would some help with troubleshooting this issue. Can anyone inform what traces and debug commands I should use to troubleshoot on the below devices? The call flow is as follow. Any assistance would be greatly appreciated!
CUCM/IM Presence > Expressway C > Expressway E > ASA > VPN (USER)
Using Jabber 11.x, CUCM/Presence 10.5.x
Thanks
