Java Version for Unity Connection 7.1

[Peter Valdes]

Hi,

We have recently found that the latest Java Version 7 Update 11 when automatically updated on the users PC, the Unity Connection web page does not work when Media Master is used. The controls or menu does not respond.

Windows 7

IE 9.08112.16421

Java 7 Update 11

Does Unity Connection 7.1 only support Java 6 Update 33?

Will there be a patch from Cisco?

Thanks

[Chris Deren]

I have seen similar issues even on newer UCXN systems and the only solution is to downgrade. I have not seen a good response from Cisco on this.

HTH,

Chris

[testeven]

Hi,

There is a known issue that Cisco Unity Connection requires Java Version 6 update 31 and

earlier to work with. For more information, refer to teh bugs below:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto92753

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsw33324

The most stable version we have seen is the Java version 6 update 30 or 31.

Regards,

Tere.

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