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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

License Compliance CUCM

as per my understanding, when a license violation occurs we can't provision end points (register the devices).

In a case where i have 9 devices configured, but 5 licenses installed, i see the license violation error.

can i able to register upto 5 devices in the license violation or none of the phones will register to the CUCM?

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Accepted Solutions
Hall of Fame Cisco Employee

Re: License Compliance CUCM

Licenses in the non-compliant state for Unified Communications Manager are enforced after a 60-day grace period. At the conclusion of the grace period, Unified Communications Manager enforces non-compliance with the following service degradation:

  • Devices and Users cannot be provisioned. Changing the configuration of a user that affects licensing (For example: the Enable IM and Presence and the Enable Mobility check boxes) is not allowed.
  • Devices and Users cannot be de-provisioned. Any configuration changes that involve licensing (For example: disabling IM and Presence or Mobility) is allowed.

As long as a device is configured in CUCM, it will consume a license, no matter if the devices doesn't exist, they're not active, or they're powered off.

HTH

java

if this helps, please rate
4 REPLIES 4
Advisor

Re: License Compliance CUCM

Hi,

 

You can register devices when the license violation occurs . You would get a grace period of 60 days to install the additional licenses . After the expiry of 60 days, you won't be able to add more endpoints.

 

regds,

aman

Beginner

Re: License Compliance CUCM

Hi thanks for your quick response.

The deployment was done 2 years ago. Now additional end points are added to the CUCM. I have total 5 licenses in PLM, 9 end points configured in CUCM. After the grace period the licensed end points (First 5) will register to CUCM or none of the end points will register?

All the end points will be powered off at the end of the day.

Advisor

Re: License Compliance CUCM

Hi,

 

I think after the expiry of grace period, all 9 endpoints would keep on working but I have never come across such situation.

 

But u won't be able to add /delete endpoints or make any changes after 60 days.

 

You would get a message "system has exceeded its time limit to resolve non-compliance issue. No more provisioning operations are resolved until license compliance issues are resolved"

 

Even u power off the endpoints, licenses will be consumed once added in CUCM.

 

regds,

aman

Hall of Fame Cisco Employee

Re: License Compliance CUCM

Licenses in the non-compliant state for Unified Communications Manager are enforced after a 60-day grace period. At the conclusion of the grace period, Unified Communications Manager enforces non-compliance with the following service degradation:

  • Devices and Users cannot be provisioned. Changing the configuration of a user that affects licensing (For example: the Enable IM and Presence and the Enable Mobility check boxes) is not allowed.
  • Devices and Users cannot be de-provisioned. Any configuration changes that involve licensing (For example: disabling IM and Presence or Mobility) is allowed.

As long as a device is configured in CUCM, it will consume a license, no matter if the devices doesn't exist, they're not active, or they're powered off.

HTH

java

if this helps, please rate
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