03-19-2018 12:50 PM - edited 03-19-2019 01:13 PM
Hello ! Hopefully someone can point me in the right direction.
I've migrated my CUCM/CUC/PLM 10.5 from a UCS to another server because we had physical problems with this UCS.
After the Physical/VMware migration, the servers are in the Demo License mode.
I still have the licence Fulfillment file listed in my PLM:
But in the License Usage field, there is no licence available:
What shoud I do ?
Shoud I have to create a Rehost License Request ?
Thank you in advance !
Solved! Go to Solution.
03-19-2018 03:23 PM
If the MAC address for the PLM server was not hard-coded, that is expected, you'll need to re-host the licenses with assistance from licensing team.
03-19-2018 03:23 PM
If the MAC address for the PLM server was not hard-coded, that is expected, you'll need to re-host the licenses with assistance from licensing team.
03-19-2018 03:26 PM - edited 03-20-2018 05:52 AM
Thank you for the reply, Jaime !!
I could not find a documentation explaining about the MAC license bond.
Do you know if there is any ?
03-19-2018 07:06 PM
03-20-2018 05:42 AM
Hi Aeby !
I saw this document before. I was curious to see the Cisco explaining about the MAC bond.
That's why I asked for some document.
I'll do the rehost solicitation.
Thank you for your help.
03-20-2018 08:54 AM
PLM install guide has the static MAC note.
03-20-2018 11:07 AM
Related to some other thread, but I found this bug which explains the PLM and MAC address relationship
03-20-2018 11:14 AM
07-02-2018 07:25 AM
Hi Pedro,
Sorry to jump into your thread like this but I have the exact same issue it seems. We had a crash and had to uninstall esxi and readd the vm's all is working fine and I too can see my licenses.
How did you log your request with cisco to rehost or resend the licences to the new product instances?
Did you just email licensing@cisco.com?
Thanks for the assistance,
Regards,
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: