cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
1233
Views
0
Helpful
5
Replies
pablo.fescobedo
Beginner

MediaSense hardware issue

By surprise, an error has appeared in MediaSense web admin interface.

Specifically, the message is: "Warning: This hardware configuration is not supported by MediaSense. Only a very limited number of resources will be available. This installation may only be used for demo or lab purposes."

System Version: 11.0.1.10000-103

 

We are checked hardware requeriment and they are correct.

Is there any log where you can see which requirement is not correct?

Any idea?

Thank in advance.

5 REPLIES 5
Chris Deren
Hall of Fame Master

Do you virtual machine settings match one of the following supported specs:

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-mediasense.html#11

Did you install it using proper Cisco OVA?

Hi Chris,

 

Yes...the virtual machine matches with all spec!

 

If I remember correctly, I used the correct OVA.

Today, I'm going to try to reinstall the virtual machine.

 

 

Hi,

 

I also have the same issue... Any luck please let me know

Sorry Mohammed, I had to reinstall the entire server ..

BR.
Pablo

Hi,

 

I having the same issue on Cisco Media-Sense but is there any limitation and bad things happening to call recording?

 

If we ignore that message then any technicality need to consider?

 

Thanks. 

Create
Recognize Your Peers
Content for Community-Ad