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Beginner

Mediasense Search and Play Missing Part of the Incoming Phone Number

I have configured Mediasense and am recording calls successfully, thanks to the users of this community.

 My helpdesk manager brought something to my attention today.  He said  in the Search and Play application, that when a recording is created, it shows the dial-in number and the receiving extension number.  The dial-in number, if it is external, is missing 2 digits, either at the end or in the middle.  I can't find any reason for this.

Any help would be appreciated.

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Cisco Employee

Hi,

There was a bug related to this issue, you can confirm if you are running one of the fixed versions

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuq20108/?reffering_site=dumpcr

HTH

Manish

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