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juan.salaiza
Beginner

Migration unity 7.0.2 VMO to unity 7.0.2 UM AD changes user information

Hi every body, i have a migration with Unity VMO to Unity UM, but i have a doubt about the alias, name, last name and display names of user´s homed on Unity VMO. Mi scenario it´s:

-Current server: Unity VMO 7.0.2, it´s is own AD Server and Exchange Server.

-Migration server: Unity UM 7.0.2 with exchange 2007 as mesage store and it´s a member server of AD Windows 2003 server.

I have a lab with information above, i ran a COBRAS export on the customer´s Unity VMO and i got a database. And i noticed that user´s on AD have different Username, last name and display name than Unity´s user but both users have the same alias, so when i on my lab and try to import user´s with cobras import tool, so the importation it´s successful but on AD the information about last name, name and display name of the user are changed by the Unity´s user. (obviously i assigned an mail box to user on exchange 2007)

For instance:

Before Migration

*Unity´s user

First Name: Jose

Last Name: Rios

Display Name: Rios, Jose

Alias: JRios

Ext: 4543

*AD user

First Name: Jorge

Last Name: Rios

Display Name: Rios Jorge

Alias: JRios

After Migration

*Unity´s user

First Name: Jose

Last Name: Rios

Display Name: Rios, Jose

Alias: JRios

Ext: 4543

*AD user

First Name: Jose

Last Name: Rios

Display Name: Rios Jose

Alias: JRios

Name: Jorge Rios   THIS IS MY DOUBT WHY COBRAS CHANGES FIRST NAME, LAST NAME, DISPLAY NAME?

So the question is why cobras had change the information above? i don´t wanna this happen in my migration, so does any body knows if i doing something wrong? or what is the best way to migrate an Unity VMO 7.0.2 to Unity UM 7.0.2 importing and mapping user´s between Unity´s Users and Active Directory´s Users? i want to keep users integrity on AD. Do i need to changes User´s last name, first name and display name on Unity VMO first and then make another database backup with cobras export? and import users with cobras import on the new Unity UM to ovoid the changes on AD?.

I attached images with users on AD and Unity before and after migration proccess.

Please help me.

4 REPLIES 4
lindborg
Cisco Employee

couple things here.

1. You aren't doing anything wrong - this is expected behavior.

2. COBRAS is not makign that change in AD - Unity's directory syncher is.

3. There's no way to prevent this - it's how the directory sync works.

When COBRAS does the restore it creates the user in Unity's SQL database and then flags it to synch to the directory (AD in this case) - if you change the first/last/display name in Unity's SA or via Bulk Edit or CUBI or any other client, this change gets reflected to AD by the Unity directory syncher.

COBRAS does let you edit the alias and primary extensions to match a new environement but it's highly unusual to decide to change the first/last names in the process - in fact this is the first time I've ever heard of such a thing on a migration.

Short version is if you are changing the first/last names as part of this and you don't want that changed, you'll either have to bulk edit them before/after the migration - you can't tell COBRAS not to do this since it's not the party making the change.

-J