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Bill
Beginner

Missing Softkey for Mobility on 8800

I added the Mobility softkey to a template to use on an 8845 phone, for both On-Hook and Connected states.

But it does work for the Connected state.


I see the Mobility softkey when on-hook, but not when Connected.


If I use the same template on an old 7970 phone it works for both states.


I know I can assign a hard button for this but that wastes a precious button and when doing video calls, you cannot see the ‘Mobility’ text, so you have to know which button to press.


This is so I can use the Enable Move to Mobile feature.


Call Manager version: 11.5.1.15900-18

Phone firmware : sip8845_65.12-1-1-12

Thanks

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