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**Mobile Voice Access (MVA) prompt not playing**
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06-12-2013 12:58 PM - edited 03-19-2019 06:51 AM
Hi friends,
I have sucessfully configured MVA with another customer using isdn gateway, the thing is that now im unable to get working this service in R2 signaling
or maybe im missing something, While debugging the application, vxml script appears but no prompt is played and after a few moment the call drops.
MVA Service is already activated, MVA DN as well, RDP and profiles assigned to users, mobility softkey done.
Can you guys help me figure out whats hapenning? Thanks in advance!
CUCM: 8.6.2.21900-5 VMWare
IOS: c3900-universalk9_npe-mz.SPA.153-2.T.bin
application
service mva http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
dial-peer voice 4665 pots
service mva
incoming called-number 4666
no digit-strip
direct-inward-dial
port 0/0/0:1
!
dial-peer voice 4666 voip
destination-pattern 4666
session target ipv4:10.10.11.10
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
______________________________________________________
#sh call application voice mva
Script Name : mva
URL : http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml
Type : Service
State: Registered
Life : Configured
Exec Instances: 1
Script Code Begin:
--------------------------------
VXML Application mva
URL=http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml
Security Level: not trusted
2 incoming calls
0 calls handed off to it
0 call transfers initiated
0 pages loaded, 4 successful
0 prompt play attempts, 0 successful
0 recorded messages
The VXML Script is:
------------------
<?xml version="1.0" encoding="iso-8859-1"?>
<vxml version="2.0">
<form id="main">
<block>
<prompt>
<audio src="http://10.10.11.10:8080/ccmivr/IVRGetAudioFile.do?srcdir=en_US&file=1.au"/>
</prompt>
<var name="remotedest" />
<assign name="remotedest" expr="session.telephone.ani"/>
<var name="srcdir" />
<assign name="srcdir" expr="'en_US'"/>
<if cond="remotedest !='blocked' " >
<submit next="http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do" method="get" namelist="remotedest srcdir"/>
<else />
<goto next="#Getremotedest"/>
</if>
</block>
</form>
<form id="Getremotedest">
<grammar type="application/grammar+regex">.</grammar>
<field name="get_remotedest" type="digits?minlength=1;maxlength=50">
<prompt>
<audio src="http://10.10.11.10:8080/ccmivr/IVRGetAudioFile.do?srcdir=en_US&file=3.au"/>
</prompt>
<noinput count="3">
<exit/>
</noinput>
<filled>
<var name="srcdir" />
<assign name="srcdir" expr="'en_US'"/>
<var name="dest" />
<assign name="dest" expr="get_remotedest"/>
<var name="accessCount" />
<assign name="accessCount" expr="1"/>
<submit next="http://10.10.11.10:8080/ccmivr/IVRCalleridLookup2.do" method="get" namelist="dest srcdir accessCount"/>
</filled>
</field>
</form>
</vxml>
____________________________________________________________________________________________________-
RT3925_TSN#
*Jun 12 18:20:01.017: //-1/879C783F856F/CCAPI/cc_api_call_setup_ind_common:
Sub Calling(TON=Unknown, NPI=Unknown, DataA'7L, Length=2)
*Jun 12 18:20:01.021: //-1//VXML:EE01041660000:/C_ServiceVxmlBase_Main:
*Jun 12 18:20:01.021: //15848//VXML:/Open_SetupIndication:
*Jun 12 18:20:01.021: //15848//AFW_:/vapp_vxmldialog: Trusted=0, DNIS Map URI=, Code = {
}
*Jun 12 18:20:01.021: //15848//AFW_:/vapp_vxmldialog: After DNIS Map URI=http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml, Code = {
<?xml version="1.0" encoding="iso-8859-1"?>
<vxml version="2.0">
<form id="
}
*Jun 12 18:20:01.021: //-1//AFW_:/AFW_VxmlModule_New:
*Jun 12 18:20:01.021: //-1//VXML:/vxml_tree_lock:
vxmlp=413A2A14 usage_cnt=0
*Jun 12 18:20:01.021: //0/879C783F856F/VXML:/vxml_parse:
*Jun 12 18:20:01.021: vxml_parse: XML_Parse success err=0
*Jun 12 18:20:01.021: //0/879C783F856F/VXML:/vxml_session_delete:
*Jun 12 18:20:01.021: vxml_session_delete:mem_mgr_mempool_free: mempool=NULL
*Jun 12 18:20:01.021: vxml_session_delete:mem_mgr_mempool_free: mempool=NULL
*Jun 12 18:20:01.021: //-1//VXML:/vxml_crc_generate_element_tree: 28 crc generated
*Jun 12 18:20:01.021: //-1//VXML:/vxml_create:
enter url=http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml tree_handle=413A2A14
return_handle_add=2304C28
*Jun 12 18:20:01.025: //-1//VXML:/vxml_create: Exit
*Jun 12 18:20:01.025: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:01.025: //15848//AFW_:/vapp_checkifdone: Object: 1, Leg: 1
*Jun 12 18:20:01.025: //15848//AFW_:/vapp_driver: evtID: 240 vapp record state: 0
*Jun 12 18:20:01.029: //15848//AFW_:/vapp_get_type_detail:
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_offramp_mailhdrs_get:
*Jun 12 18:20:01.029: //15848//AFW_:/vapp_get_incoming_gtd_list:
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_jse_add_gtd_obj_to_list:
Sig-event name = setup_indication, gtd-len = 46, gtd-buf =
IAM,
GCI,879c783fd2c311e2856ff180b4a4d6f8
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_jse_add_gtd_obj_to_list:
gtd_obj for sig-event [setup_indication] added to session/shadow
var array [0x40027BF0]
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_create_gtd_sess_vars:
Created object chain for com.cisco.signal.gtdlist
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_start:
vxmlhandle=14C70214 vapphandle=10B2D9BC status=0 async_status=0
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_vxml_proc:
<vxml>
URI(abs):http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml
scheme=http
host=10.10.11.10
port=8080
path=/ccmivr/pages/IVRMainpage.vxml
base=
URI(abs):http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml
scheme=http
host=10.10.11.10
port=8080
path=/ccmivr/pages/IVRMainpage.vxml lang=none version=2.0
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_form_proc:
*Jun 12 18:20:01.029: <form>: id=main scope=dialog
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_form_init:
current scope: dialog
vxml_counter_reset:
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:01.029: expr=var _in0
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_jse_global_switch:
switch to scope(dialog)
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_formitem_select:
Status=VXML_STATUS_OK,
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_formitem_select:
AsyncStatus=VXML_STATUS_OK
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_block_proc:
*Jun 12 18:20:01.029: <block>:
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_item_attrs_proc:
name=_in0
*Jun 12 18:20:01.029: //-1//VXML:/vxml_prompt_proc: Enter
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_prompt_proc:
<prompt>: typeaheadflush=0 alternative=0
*Jun 12 18:20:01.029: //-1//VXML:/vxml_process_prompt: Enter
*Jun 12 18:20:01.029: //-1//VXML:/vxml_audio_proc: Enter
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_audio_proc:
<audio>:
URI(abs):http://10.10.11.10:8080/ccmivr/IVRGetAudioFile.do?srcdir=en_US&file=1.au
scheme=http
host=10.10.11.10
port=8080
path=/ccmivr/IVRGetAudioFile.do
query=srcdir=en_US&file=1.au caching=fast fetchhint=invalid fetchtimeout=0 maxage=-1 maxstale=-1
*Jun 12 18:20:01.029: //-1//VXML:/vxml_audio_proc: Exit
*Jun 12 18:20:01.029: //-1//VXML:/vxml_finish_generate_prompt_list: Enter
*Jun 12 18:20:01.029: //-1//VXML:/vxml_finish_generate_prompt_list: Exit
*Jun 12 18:20:01.029: //-1//VXML:/vxml_process_prompt: Exit
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_vapp_media_play:
bargein=1 timeout=0 typeaheadflush=0 vcr=0 rate=0 alternative=0 hotword=0 maxtime=0
*Jun 12 18:20:01.029: //15848/879C783F856F/VXML:/vxml_vapp_media_play:
str=http://10.10.11.10:8080/ccmivr/IVRGetAudioFile.do?srcdir=en_US&file=1.au cachable=1 timeout0 maxage=-1 maxstale=-1 codec=-1
*Jun 12 18:20:01.029: //15848//AFW_:/vapp_media_play:
*Jun 12 18:20:01.029: //15848//AFW_:/vapp_media_play: prompt=http://10.10.11.10:8080/ccmivr/IVRGetAudioFile.do?srcdir=en_US&file=1.au:
*Jun 12 18:20:01.377: //-1//VXML:/vxml_vapp_media_play: Exit
*Jun 12 18:20:01.377: //-1//VXML:/vxml_prompt_proc: Exit
<var>: namep=remotedest
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:01.377: expr=var remotedest
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_jse_global_switch:
switch to scope(anonymous)
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_assign_proc:
<assign>: name=remotedest expr=session.telephone.ani
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:01.377: expr=remotedest=session.telephone.ani
<var>: namep=srcdir
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:01.377: expr=var srcdir
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_assign_proc:
<assign>: name=srcdir expr='en_US'
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:01.377: expr=srcdir='en_US'
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_if_proc:
<if>: cond=remotedest !='blocked'
*Jun 12 18:20:01.377: //-1//VXML:/vxml_submit_proc: Enter
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_submit_proc:
<submit>: caching=fast fetchhint=invalid fetchtimeout=0 maxage=-1 maxstale=-1
URI(abs):http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do
scheme=http
host=10.10.11.10
port=8080
path=/ccmivr/IVRCalleridLookup.do
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_sub_attrs_proc:
method=get
enctype=application/x-www-form-urlencoded
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_nmtokens_proc:
name=remotedest
name=srcdir
*Jun 12 18:20:01.377: //-1//VXML:/vxml_sub_attrs_proc: Enter
*Jun 12 18:20:01.377: //-1//VXML:/vxml_sub_attrs_proc: Exit
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_vapp_bgload_from_proc:
urlp=http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US fetchaudio=NULL delay=0 minimum=0
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_vapp_bgload:
url http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US cachable 1 fetchtimeout 0 maxage=-1 maxstale=-1
*Jun 12 18:20:01.377: //15848//AFW_:/vapp_bgload: url=http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US
*Jun 12 18:20:01.377: //15848//AFW_:/vxml_update_cleanup_timer: cleaning timer running 0 fetchtimeout 0
*Jun 12 18:20:01.377: //-1//VXML:/vxml_vapp_bgload: Exit
*Jun 12 18:20:01.377: //-1//VXML:/vxml_vapp_bgload_from_proc: normal_async_load, exit@8275
*Jun 12 18:20:01.377: //-1//VXML:/vxml_submit_proc: Exit
*Jun 12 18:20:01.377: //-1//VXML:/vxml_elem_proc:
(400000000) Status not OK, exit@9984
*Jun 12 18:20:01.377: //-1//VXML:/vxml_if_proc:
(400000000) Status not OK, exit@5740
*Jun 12 18:20:01.377: //-1//VXML:/vxml_elem_proc:
(400000000) Status not OK, exit@9984
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_leave_scope:
scope=anonymous
*Jun 12 18:20:01.377: //-1//VXML:/vxml_block_proc: Exit (400000000)
*Jun 12 18:20:01.377: //-1//VXML:/vxml_elem_proc:
(400000000) Status not OK, exit@9984
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_formitem_select:
loop cnt=0,
*Jun 12 18:20:01.377: //-1//VXML:/vxml_formitem_select:
(400000000) Status not OK, exit@5419
*Jun 12 18:20:01.377: //-1//VXML:/vxml_form_proc:
(400000000) Status not OK, exit@5551
*Jun 12 18:20:01.377: //-1//VXML:/vxml_elem_proc:
(400000000) Status not OK, exit@9984
*Jun 12 18:20:01.377: //-1//VXML:/vxml_vxml_proc:
(400000000) Status not OK, exit@10181
*Jun 12 18:20:01.377: //15848/879C783F856F/VXML:/vxml_load_immediate_done:
sidp->status=400000000
*Jun 12 18:20:01.377: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:01.377: //15848//AFW_:/vapp_checkifdone: Object: 1, Leg: 1
*Jun 12 18:20:01.385: //15848//AFW_:/vapp_driver: evtID: 43 vapp record state: 0
*Jun 12 18:20:01.385: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:01.385: //15848//AFW_:/vapp_checkifdone: Object: 1, Leg: 1
*Jun 12 18:20:01.461: //15848//HIFS:/hifs_http_cb: hifs http read succeeded. size=853, url=http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US
*Jun 12 18:20:01.461: //15848//AFW_:/vapp_bgload_done: status=No Error
*Jun 12 18:20:01.461: //15848//HIFS:/hifs_http_cb: hifs ifs file read succeeded. size=853, url=http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US
*Jun 12 18:20:01.461: //15848//HIFS:/hifs_free_idata: hifs_free_idata: 0x40C46F68
*Jun 12 18:20:01.461: //15848//HIFS:/hifs_hold_idata: hifs_hold_idata: 0x40C46F68
*Jun 12 18:20:01.461: //15848//AFW_:/vapp_driver: evtID: 285 vapp record state: 0
*Jun 12 18:20:01.461: //15848//AFW_:/vapp_bgload_done_event:
*Jun 12 18:20:01.461: //15848//AFW_:/vapp_bgload_done_event: length=853, page loaded=
<vxml version="2.0">
<form id="RemoteDest">
<grammar type="application/grammar+regex">.</grammar>
<field name="dest" type="digits?minlength=1;maxlength=50">
<prompt>
<au
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_is_doc:
vxml_is_doc
*Jun 12 18:20:01.461: //-1//VXML:/vxml_tree_lock:
vxmlp=136A7E10 usage_cnt=0
*Jun 12 18:20:01.461: //0/879C783F856F/VXML:/vxml_parse:
*Jun 12 18:20:01.461: vxml_parse: XML_Parse success err=0
*Jun 12 18:20:01.461: //0/879C783F856F/VXML:/vxml_session_delete:
*Jun 12 18:20:01.461: vxml_session_delete:mem_mgr_mempool_free: mempool=NULL
*Jun 12 18:20:01.461: vxml_session_delete:mem_mgr_mempool_free: mempool=NULL
*Jun 12 18:20:01.461: //-1//VXML:/vxml_crc_generate_element_tree: 17 crc generated
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_bgload_post_done:
vxmlhandle=14C70214 status=0 async_status=400000000
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_bgload_post_done:
Loading file with url (http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US)
*Jun 12 18:20:01.461: //-1//VXML:/vxml_is_cisco_data: Enter
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_leave_scope:
scope=application
*Jun 12 18:20:01.461: //-1//VXML:/vxml_crc_verify_element_tree: 28 crc verified
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_tree_delete:
vxmlp=413A2A14, usage_cnt=1 url=http://10.10.11.10:8080/ccmivr/pages/IVRMainpage.vxml
*Jun 12 18:20:01.461: vxml_tree_delete:mem_mgr_mempool_free: mem_refcnt(41370D14)=0 - mempool cleanup
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_stop_fetchaudio:
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_start:
vxmlhandle=14C70214 vapphandle=10B2D9BC status=0 async_status=80000
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_vxml_proc:
<vxml>
URI(abs):http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US
scheme=http
host=10.10.11.10
port=8080
path=/ccmivr/IVRCalleridLookup.do
query=remotedest=8114967222&srcdir=en_US
base=
URI(abs):http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US
scheme=http
host=10.10.11.10
port=8080
path=/ccmivr/IVRCalleridLookup.do
query=remotedest=8114967222&srcdir=en_US lang=none version=2.0
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_form_proc:
*Jun 12 18:20:01.461: <form>: id=RemoteDest scope=dialog
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_form_init:
current scope: dialog
vxml_counter_reset:
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:01.461: expr=var dest
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_jse_global_switch:
switch to scope(dialog)
*Jun 12 18:20:01.461: //15848/879C783F856F/VXML:/vxml_formitem_select:
Status=VXML_STATUS_OK,
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_formitem_select:
AsyncStatus=VXML_STATUS_OK
*Jun 12 18:20:01.465: //-1//VXML:/vxml_field_proc: Enter
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_field_proc:
*Jun 12 18:20:01.465: <field>: type=digits
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_item_attrs_proc:
name=dest modal=aai prompt_counter=1
*Jun 12 18:20:01.465: //-1//VXML:/vxml_play_prompts: Enter
*Jun 12 18:20:01.465: //-1//VXML:/vxml_prompt_proc: Enter
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_prompt_proc:
<prompt>: typeaheadflush=0 alternative=0
*Jun 12 18:20:01.465: //-1//VXML:/vxml_process_prompt: Enter
*Jun 12 18:20:01.465: //-1//VXML:/vxml_audio_proc: Enter
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_audio_proc:
<audio>:
URI(abs):IVRGetAudioFile.do?srcdir=en_US&file=3.au
scheme=http
host=10.10.11.10
port=8080
path=/ccmivr/IVRGetAudioFile.do
query=srcdir=en_US&file=3.au caching=fast fetchhint=invalid fetchtimeout=0 maxage=-1 maxstale=-1
*Jun 12 18:20:01.465: //-1//VXML:/vxml_audio_proc: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_finish_generate_prompt_list: Enter
*Jun 12 18:20:01.465: //-1//VXML:/vxml_finish_generate_prompt_list: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_process_prompt: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_prompt_proc: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_play_prompts: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_generic_digit_collect: Enter
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_vapp_digit_collect:
termchar # minlength 1 maxlength 50 timeout 15000 interdigittimeout 10000 numPatterns=0hotword 0 abortKey *
*Jun 12 18:20:01.465: //15848//AFW_:/vapp_digit_collect:
*Jun 12 18:20:01.465: //15848//AFW_:/vapp_digit_collect: numPatterns 0, minlength 1, maxlength 50, timeout 15000, interDigitTimeout 10000 hotword 0
*Jun 12 18:20:01.465: //-1//VXML:/vxml_vapp_digit_collect: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_generic_digit_collect: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_field_proc: Exit
*Jun 12 18:20:01.465: //-1//VXML:/vxml_elem_proc:
(300000000) Status not OK, exit@9984
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_formitem_select:
loop cnt=0,
*Jun 12 18:20:01.465: //-1//VXML:/vxml_formitem_select:
(300000000) Status not OK, exit@5419
*Jun 12 18:20:01.465: //-1//VXML:/vxml_form_proc:
(300000000) Status not OK, exit@5551
*Jun 12 18:20:01.465: //-1//VXML:/vxml_elem_proc:
(300000000) Status not OK, exit@9984
*Jun 12 18:20:01.465: //-1//VXML:/vxml_vxml_proc:
(300000000) Status not OK, exit@10181
*Jun 12 18:20:01.465: //15848/879C783F856F/VXML:/vxml_load_immediate_done:
sidp->status=300000000
*Jun 12 18:20:01.465: //-1//VXML:/vxml_bgload_post_done: Async load, exit@6789
*Jun 12 18:20:01.465: //-1//VXML:/vxml_bgload_post_done: return
*Jun 12 18:20:01.465: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:01.465: //15848//AFW_:/vapp_checkifdone: Object: 2, Leg: 1
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_driver: evtID: 68 vapp record state: 0
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checkifdone: Object: 2, Leg: 1
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_driver: evtID: 20 vapp record state: 0
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_call_disconnected: fetchtimeout 0
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_add_disconnected_gtd: Add GTD from disconnected event
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_user_hangup:
duration 0 status=B async_status=300000000
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_event_proc:
<event>: event=connection.disconnect.hangup status=0
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:04.377: expr=var _event='connection.disconnect.hangup'
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_expr_eval:
*Jun 12 18:20:04.377: expr=var _message=undefined
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_default_event_handler:
use default event handler
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_session_exit_event_name: Exit Event connection.disconnect.hangup
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_load_immediate_done:
sidp->status=10
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_start:
vxmlhandle=14C70214 vapphandle=10B2D9BC status=0 async_status=10
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_throw_error_session_event:
async_status=10
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_vapp_terminate:
vapp_status=0 ref_count 0
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_terminate:
*Jun 12 18:20:04.377: //15848//AFW_:/AFW_M_VxmlModule_Terminate:
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checkifdone: Object: 2, Leg: 1
*Jun 12 18:20:04.377: //-1//VXML:/vxml_destroy: Enter
*Jun 12 18:20:04.377: //-1//VXML:/vxml_crc_verify_element_tree: 17 crc verified
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_tree_delete:
vxmlp=136A7E10, usage_cnt=1 url=http://10.10.11.10:8080/ccmivr/IVRCalleridLookup.do?remotedest=8114967222&srcdir=en_US
*Jun 12 18:20:04.377: vxml_tree_delete:mem_mgr_mempool_free: mem_refcnt(4033B0F0)=0 - mempool cleanup
*Jun 12 18:20:04.377: //15848/879C783F856F/VXML:/vxml_session_delete:
*Jun 12 18:20:04.377: vxml_session_delete:mem_mgr_mempool_free: mem_refcnt(41370D6C)=0 - mempool cleanup
*Jun 12 18:20:04.377: vxml_session_delete:mem_mgr_mempool_free: mempool=NULL
*Jun 12 18:20:04.377: //-1//VXML:/vxml_destroy: Exit
*Jun 12 18:20:04.377: //-1//VXML:/vxml_vapp_terminate: Exit
*Jun 12 18:20:04.377: //-1//VXML:/vxml_start: Exit
*Jun 12 18:20:04.377: //-1//VXML:/vxml_user_hangup: Exit
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checkifdone: Object: 2, Leg: 1
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_return_cleaner:
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checksessionstate:
*Jun 12 18:20:04.377: //15848//AFW_:/vapp_checkifdone: Object: 1, Leg: 1
*Jun 12 18:20:04.377: //-1//AFW_:HN66E144F8:/AFW_M_VxmlModule_Free:
*Jun 12 18:20:04.377: MOD[VxmlModule_0x10B2D9BC_0_1726039288] ( )
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06-18-2013 11:00 AM
Any suggestion?
Thanks...
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07-02-2013 02:29 PM
Does anyone has or had this issue?
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07-03-2013 01:19 AM
Hi,
did you configure everything on the CUCM side?
G.
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07-04-2013 10:47 AM
Hi G,
I´ve double checked the configuration on CUCM like the
| False | ||
| Complete Match | ||
10 | ||
With these partial conf and the gateway configuration I should be able to hear the prompt but instead I receive a "disconnect Event: hangup" but the call drops by itself.
I wonder if it is a carrier issue but I need to make sure that i have everything fine.
thanks!
Sorry the number under the text box didnt appear
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07-07-2013 10:59 PM
Hi,
Did you marked / checked that RDN number with your desk number.
Please share the RTMT detailed trace also only for that particular instance.
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07-16-2013 04:42 PM
Hi Nishant,
As soon as I can I will post the trace result.
Thanks!
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