I ve created the 2 user and cti pool, the rp but the root point still not Oregisterd on the CCM. And on the mobility the two links are Out Of Service.
Any idea about this ?
Solved! Go to Solution.
Have you associated the cti ports with the mm_shared/mm_out user (dont remember which user - please check the documentation) ? Try restarting CTI manager service on CM server and Mobility manager service from MM server.
We have associated one user with the RP and the shared line and another user with the cti outgoing. We ve restarted MM and CCM, but the RP is not registered.
Hi thanks fo your reply,
Could you explain me what i should enable fo the jtapi. Is there something about this in the documentation.